Junior IT Support- act GmbH, Berlin, Germany

 Junior IT Support- act GmbH, Berlin, Germany


PURPOSE:

As a Junior IT Supporter (f/m/d) you help to maintain and keep our our IT Infrastructure up-to-date. Besides being the first point of contact for our employees in Berlin, you also take care of the purchase of technical equipment and the management of user accounts and software licences.


We look for someone who is fully invested in team-thinking and surprises with new perspectives, always serving the purpose of our mission. We excel through a mindset of new opportunities and seek those individuals, who resonate with that attitude.


RESPONSIBILITIES:

First Level Support for our employees in Berlin & around the globe

Responsbile for our internal ticketing-system (Zendesk)

Installation and configuration of hardware (macOS & Windows)

Adoption, analysis and troubleshooting hardware and software in the working and client environment

Buying all necessary hardware and keep track of the inventory

Create & update our IT Knowledge Base (Confluence)

Responsible for employee Onboardings & Offboardings

Setup & maintenance our technical equipment at the adidas SPORTS BASE BERLIN

PROFILE:

You have a completed IT education (e.g. Fachinformatiker für Systemintegration) or an equivalent qualification

Ideally, you already have 1-2 years of work experience in internal IT, preferably also in a similar role

Strong communication skills with technical and non-technical colleagues

Service oriented & proactive acting

Resilient, flexible & motivated

willingness to learn and grow

Structured and independent way of working

English and german in spoken and written

Driving license class B


Apply Here:

https://weareact3.dvinci-hr.com/en/jobs/10184/junior-it-support-fmd

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