IT Careers: 2021

IT Storage Administrator (F Band)- General Dynamics Land Systems, US

IT Storage Administrator (F Band)- General Dynamics Land Systems, US

Position Description:

The Storage Administrator’s role is to operate and performance-tune storage platforms across the organization to ensure high levels of data quality, availability, and security. This individual also participates in the planning and implementation of policies and procedures to ensure storage provisioning, efficiency, and maintenance that is consistent with company goals, industry best practices, and security and regulatory requirements.

Company Information

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

General Dynamics Lands Systems provides a competitive compensation package including: 9/80 Work Schedule; 401(k) with Company Match; Bonus Eligibility; Tuition Reimbursement; On-site Fitness Center, Laundry and cafeteria; and comprehensive Medical/Dental/Vision Insurance.

Our Ethos

General Dynamics Land Systems’ ethos is our distinguishing moral nature. Each of us has an obligation to behave according to our values. In that way, we can ensure that we continue to be good stewards of the investments in us by our shareholders, customers, employees and communities, now and in the future. Our ethos is rooted in five values: 1) Honesty – We tell the truth to ourselves and to others. Honesty breeds transparency. 2) Trust – We trust each other to do the right thing. 3) Humanity – We are compassionate and empathetic. We respect the dignity, rights and autonomy of others. 4) Alignment – We are united in our commitment to our values. 5) Value Creation – We create value by doing the right thing for our shareholders, our customers, our employees and our communities.

Responsibilities

Strategy & Planning

    Participate in and support capacity planning and development of long-term strategic goals for enterprise storage in conjunction with data owners and department managers

Acquisition & Deployment

    Work with systems and database administrators to implement storage architectures that utilize industry best practices including Information Lifecycle Management, Hierarchical Storage Management, etc.
    Install and configure storage devices and corresponding software
    Implement redundant systems, policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets
    Establish appropriate end-user access control levels for stored data

Operational Management

    Perform tasks necessary to fulfill service level agreements with end-users regarding storage allocations, limitations, security, and availability
    Perform and test backups and restores to ensure that enterprise data is effectively protected
    Communicate and enforce, through system procedures, data storage retention policies
    Follow change control, incident response, and testing processes for modifications to storage appliances and software
    Anticipate, mitigate, identify, respond to, and resolve issues with storage devices, storage access, and data retrieval
    Research and make recommendations on storage products, services, and standards in support of procurement and development efforts
    Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements to the IT storage team
    Develop routines for end-users to facilitate storage best practices
    Remain informed on storage laws, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance
    Ensure that information storage measures and equipment adhere to all applicable laws and regulations
    Perform storage server/database transaction and security audits leading to identification and mitigation of security threats to enterprise data. Recommend and implement changes where necessary
    Create required reports in response to business user needs
    Develop, document, and maintain operational processes and tasks
    Manage and/or provide guidance to junior members of the team

Position Requirements:

Formal Education & Certification

    Bachelors of Science degree in Computer Science, Management Information Systems, or related is preferred
    Experience will be considered in lieu of degree
    5 years of experience as a storage administrator

Knowledge & Experience

    Excellent understanding of storage architecture design techniques, theories, principles, and practices
    Working technical experience with designing, building, installing, configuring, and supporting storage servers and management software, including EMC Unity, EMC XIO and Hitachi
    Solid skills in Windows and Linux operating systems
    Hands-on [Fibre Channel, iSCSI,…] SAN/NAS/DAS troubleshooting experience
    Experience with tape/disk drives Networker and Rubrik backup and restore technologies
    Knowledge of change management systems
    Knowledge of applicable data retention practices and laws
    Experience desired in developing and submitting storage audits and compliance reports to governing bodies, legal entities, and/or external authorities
    Skilled at working within a team-oriented, collaborative environments
    Experience working with outside vendors such as Dell, Microsoft, Oracle, EMC, Hitachi, etc.
    Experience in the Defense Industry preferred, but not required

Personal Attributes

    Strong customer service orientation
    Proven analytical and problem-solving abilities
    Able to prioritize and execute tasks in a high-pressure environment
    Strong technical documentation skills
    Good oral and interpersonal communication skills
    Skilled at working within a team-oriented, collaborative environment
    Ability to conduct research into storage issues, standards, and products
    Ability to present ideas in business-friendly and user-friendly language
    Highly self-motivated and directed
    Keen attention to detail

Apply Here:
https://careers.peopleclick.com/careerscp/client_generaldynamics/external/jobDetails/jobDetail.html?jobPostId=13295&localeCode=en-us

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IT Support Technician- BMD, Galt, CA, USA

IT Support Technician- BMD, Galt, CA, USA

Description

    Taking phone, e-mail and incident requests from the defined end user community who require computer or systems assistance. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.
    Providing escalated technical support for Desktop technicians, provide necessary training and assisting with knowledge gathering to ultimately resolve end-user and customer requests in a timely fashion.

    Create a positive working atmosphere for employees and customer support to exceed in all areas of support
    Work directly with customer to fully understand expectations for projects, deliver results and maintain a clear line of communication
    Install, configure, and troubleshoot software and peripherals with end-users systems
    Record, track, and document incident requests, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
    Escalate and work within defined process to provide timely customer support and escalate appropriately to departments
    Execute other assigned tasks as delegated by appropriate management team

    Assist where necessary onboarding of staff.
    Administer VoIP phone systems.
    Assist with rollouts of new technologies where required.
    Provide assistance to team where necessary.
    Provide endpoint device support where necessary.
    Coordinate and manage projects as required with minimal supervision and guidance, including vendor deliverables, timelines and coordination of internal teams.

    Performs additional duties as required and requested

Apply here:

https://recruiting.ultipro.com/BUI1004BMDI/JobBoard/6b442184-52a5-4635-8db5-5aa4bed2a563/OpportunityDetail?opportunityId=62586509-72ae-4c75-a8d9-e5cda0653833

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Network Analyst- Bae Systems, Columbia, South Carolina, United States

Network Analyst- Bae Systems, Columbia, South Carolina, United States

Job Description

The Executive Office for United States Attorneys (EOUSA) is responsible for providing administrative, technical and legal support to all 94 United States Attorneys' Offices (USAOs) located in over 200 geographically dispersed sites throughout the continental United States, Alaska, Guam, the Mariana Islands, Puerto Rico, Hawaii, and the U.S. Virgin Islands. The EOUSA Office Automation (OA), Telecommunications and Technology Development (TTD), and Case Management (CM) and Information Systems Security (ISS) Staffs provide for the identification and analysis of the business needs/requirements to USAOs necessary for the design, development, and deployment of secure office automation, wide and local area networking, case management and other applications. However, all four of these staff must rely on contractors to deliver many of the high-level technical services needed to maintain the technology deployed in EOUSA and USAOs.

SCOPE OF WORK

    Troubleshoots hardware, software, printers, and network issues
    Performs Active Directory administration
    Application Support and Administration (Microsoft Windows 10; Microsoft Server 2012 R2 and Microsoft Server 2016; Microsoft Office 2016 including Outlook and Microsoft Exchange)
    Executes basic Cisco switch administration using PuTTY and/or Cisco Prime
    Mobile Device Support (AirWatch software supporting iOS devices including iPads and iPhones)
    Supports in System Center Service Manager (SCSM) ticketing software
    VMware and/or vSphere administration;
    Utilizes Microsoft System Center Configuration Manager (SCCM) 2012 for imaging, application installs and security updates; and troubleshooting EVoIP phones.

Required Education, Experience, & Skills

    Solid working knowledge of networks, servers and desktop applications with the ability to multitask while working through issues on both phone calls and emails.
    Strong oral communication and documentation skills.
    Versed in Windows Server administration
    Understanding of File and Folder Permissions in Windows
    Experience in synchronization concepts as related specifically to data management
    Knowledge of multi-site storage methods and synchronization
    Knowledge of Cloud Object Storage

Preferred Education, Experience, & Skills

    In depth knowledge troubleshooting hardware, software, printers, and network issues as well as Active Directory administration; Microsoft Windows 10; Microsoft Server 2012 R2 and Microsoft Server 2016; Microsoft Office 2016 including Outlook and Microsoft Exchange, basic Cisco switch administration using PuTTY and/or Cisco Prime; AirWatch software supporting iOS devices including iPads and iPhones; System Center Service Manager (SCSM) ticketing software; VMware and/or vSphere administration; Microsoft System Center Configuration Manager (SCCM) 2012 used for imaging, application installs and security updates; and troubleshooting EVoIP phones.
    Aruba wireless controllers and access points skillsets would be given extra consideration

Apply here:

https://jobs.baesystems.com/global/en/job/BAE1US75213BREXTERNAL/Network-Analyst?utm_source=Indeed&utm_medium=phenom-feeds

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Automation Systems Engineer (Contract)- Pfizer, Middleton, WI, United States

Automation Systems Engineer (Contract)- Pfizer, Middleton, WI, United States

Summary:

The Automation Systems Engineer supports equipment automation, information collection and reporting, and manufacturing workflow solutions. Participates in the design, deployment, integration, maintenance, and validation for all site automation and related systems, data acquisition systems, recipe management, and electronic work instruction systems. Major systems include distributed control, assorted programmable logic controllers, process data archive, batching systems, industrial SQL, and recipe control. Supports manufacturing, safety, quality, and environmental projects and requirements to include all capital expansions in addition to daily optimization of manufacturing and business processes.

Responsibilities:

    Performs task to execute controls/automation-related tasks (code review and investigation, code development, and change control execution) and support execution of equipment qualifications
    Monitors and maintains automated system functionality. Prepares periodic evaluation reports for automated systems used in commercial manufacturing
    Implements PLC and HMI software application changes and upgrades for automated process equipment
    Supports Validation Department with initial design review, software testing, and protocol review related to automated systems
    Communicate with engineers on potential improvements
    Generate and evaluate data from equipment operation to determine if it meets performance requirements. Provide recommendation(s) to enhance equipment performance as needed
    Perform periodic system and security reviews of automation systems and applications
    Aids Engineering in the development and execution of Risk Assessments and Disaster Recovery procedures for automation systems and applications
    Develop, standardize, and maintain Engineering Job-Aids, Standard Operating Procedures (SOPs), Guidelines, Functional Specifications, etc
    Create and maintain engineering documentation with current Good Documentation Practices (cGDP)
    Assist with implementing Industrial Control Systems (ICS) Cyber-Security guidance and policies
    Operate CAD software to design, draw or update components, parts, equipment, etc
    Provides technical expertise and support to ensure the success of the initiatives, coordinate training, and drive engagement of site colleagues

Qualifications:

    Associates degree with minimum experience of 5 years in Automation, Engineering, Technology, or Software Programming.
    Strong Allen Bradley PLC (ControlLogix, CompactLogix) and HMI/SCADA (Rockwell Automation FactoryTalk View SE, PlantPAx library version 4.0 and higher, etc.) programming skills
    Understanding of the various Rockwell Automation FactoryTalk Suite of software applications e.g., HMI View SE, Historian SE, Directory, Services Platform, Diagnostics, Transaction Manager, etc
    Basic understanding of software quality system principles (e.g., GAMP) and engineering documentation required for cGMP process equipment (e.g., GEPs)
    Working knowledge of database management software, security, and reports (MS-Access, SQL, SQL Audit, SSRS Reporting)
    Familiarity in Industrial Control Systems (ICS) Cyber-Security guidance, rules, and applications e.g., Claroty, Digital Immunity, Cisco Firepower, Firewall Rules, USB Kiosk Scanners, etc
    Working knowledge of Virtual Environments (VMware), Windows Operating Systems, Security and data storage, including, but not limited to Server 2016, Domain Controller and Policy Management
    Highly effective written and verbal communication skills required
    Prior experience programming, designing, and maintaining industrial control systems is preferred.
    Experience in the pharmaceutical or biopharmaceutical industry is desirable
    Detail orientated and a self-motived candidate is a plus.
    Knowledge in Allen Bradley/Cisco network switch hardware, configuration, and setup is desired.
    Experience in automation network hardware and protocols e.g., MODBUS/TCP, DeviceNet, EtherNet/IP, etc. is desired.

Apply here:
https://pfizer.talentnet.community/jobs/5bcc9a82-7361-4989-b59c-f4e791eacef2

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Systems Administrator- CrowdStrike, USA - Kirkland, WA

Systems Administrator- CrowdStrike, USA - Kirkland, WA

About the Role

The CrowdStrike Information Technology Service Desk Team is looking for an IT Systems Administrator to join our team. The ITSD Team is a key component of the CrowdStrike family and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, problem solve and enhance the ITSD Team’s support, systems and operational responsibilities.

This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet.

Duties and Responsibilities

    Serve as a front-line Service Desk support technician and assist with inbound support requests to receive, triage and facilitate a resolution for internal customers

    Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations

    Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems

    Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets

    Configure new-hire systems and perform IT on-boarding for new employees

    Act as a local resource for hands-on and eyes-on assistance in the server/networking room

    Potential occasional travel to remote offices for similar projects

    Collaborate with (getting help from or providing help to) Service Desk Team members and other teams’ subject matter experts when working on projects or new initiatives

    Implement, improve and document new and existing policies, procedures and processes for various IT systems

    Maintain inventory and assist with asset procurement, delivery and shipping

    Provide support for A/V equipment in office conference rooms

    Assist in supporting employees in the office as necessary

    Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required

Required Skills

    Effective communication, patience, tenacity and follow-through in tracking, troubleshooting and bringing to resolution internal customer support calls

    Ability to explain complex technical concepts/procedures/policies to non-technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues

    Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner

    Intermediate knowledge of OS concepts and Active Directory account creation and maintenance with some OU and Security Group management

    Tangible understanding of security best practices, worst practices, concepts and real-world applications

    Must have effective written and verbal communication skills; speak fluent English

    Must be capable of lifting 50lbs

Preferred Skills

    Experience with scripting or reverse engineering scripts in PowerShell, Bash, Python with exposure to scripting for task automation (JAMF/SCCM)

    Experience with systems management and automation including a basic understanding of Group Policy, WSUS and automation services

    Experience with basic troubleshooting and network concepts with a fundamental understanding of TCP/IP, DNS, IP addressing, connectivity troubleshooting, cabling, etc.

    Fundamental understanding of the Linux, Windows and Mac command line, services, data manipulation, installation and system operation

    Experience with VMWare or Hyper-V virtualization, including deployment, management and troubleshooting

    Mid to advanced understanding of security concepts and best practices

    Experience with mail flow and basic troubleshooting on mail systems such as Exchange and Google Apps

Benefits of Working at CrowdStrike:

    Remote-friendly culture

    Market leader in compensation and equity awards

    Competitive vacation and flexible working arrangements

    Comprehensive health benefits + 401k plan

    Paid Parental Leave, including adoption

    Wellness programs

    A variety of professional development and mentorship opportunities

    Open offices have stocked kitchens, coffee, soda and treats

Apply Here:

https://crowdstrike.wd5.myworkdayjobs.com/en-US/crowdstrikecareers/job/USA---Kirkland-WA/Systems-Administrator_R5922

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Data Center Technician- Google, Berlin Germany

Data Center Technician- Google, Berlin Germany

Minimum qualifications:

    Bachelor's degree or equivalent practical experience.
    Experience with operating systems and networking protocols.
    Experience with computer and server hardware or troubleshooting/diagnosing.
    Ability to travel internationally up to 50% of the time as required.

Preferred qualifications:

    Experience in project management and leadership.
    Experience working within a data center or network operation center environment.
    Experience in maintenance and monitoring of server systems.
    Experience with Linux operating systems.
    Ability to collaborate and partner with teams to overcome challenges.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.

As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities

    Contribute to and lead efforts and projects in the deployment, maintenance, and support of data center infrastructure.
    Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
    Help test and troubleshoot server hardware components and designs.
    Configure and troubleshoot OS-related issues on server.

Apply Here:
https://careers.google.com/jobs/results/106167676314755782-data-center-technician/

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Senior Technology Architect – Data Center Infrastructure (Storage)- Infosys, Germany

Senior Technology Architect – Data Center Infrastructure (Storage)- Infosys, Germany

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

In the role of Technology Architect / Senior Technology Architect, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the Architecture and high level design artifacts. You will also do technical feasibility and identify smart ways of completing client’s requirement. You will guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required

    Resolve incidents escalated by L1 as per the agreed SLAs and timelines and involve next level proactively for resolution.
    Work on allocation deallocation task and change
    Hands on configuration setup/modification/deletion task activities.
    Planning and Preparation for Stack upgrade to ensure Successful completion.
    Capacity planning of Storage required for business continuity.
    Preferred knowledge on automation python, shell.
    Mentoring of L1 team members on best practices, technical solutions and scripting.
    Creation of SOP and KT documentation etc.
    Planning and migration of heterogeneous storage environment.
    Capacity planning based on the growth of the data by periodically measuring the data.

Preferred

    Technical skills (Required - Mandatory) - NetApp, IBM and HPE Storage and Brocade SAN switch and Scripting
    Technical skills (Required - Nice to have) - Hitachi, EMC and Cisco SAN Switch
    Language skills needed - English/German
    Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.
    Experience in running operations with ITIL processes / ITIL certified.
    Excellent Analytical and troubleshooting skill.
    Excellent in Verbal, written communication.
    Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
    Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
    Certification in any one Storage Administration.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

Apply Here:
https://digitalcareers.infosys.com/global-careers/company-job/description/reqid/82774BR?Codes=Indeed

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IT Support- Trivago, Germany

IT Support- Trivago, Germany

What do you love more?

Technology, or helping people? If you answered, “Don’t make me choose!” then you would probably fit right into our IT Support team.

An IT specialist at trivago never stops learning, they live for technology and keep up with the latest trends so they can be the oracle of knowledge for all other trivago talents. They are experienced, friendly problem-solvers who are always ready to take a hands-on approach in assisting our talents with all their IT-related issues in person.

If you live to enhance peoples working experience, and love to leave work feeling like a lifesaver, read on.

How you’ll make an impact:

As part of the IT Support team, you need to be user focused and take pride in helping people solve their IT problems whilst being their first point of contact.

    Provide the first point of contact to assist trivago talents with their I.T. problems
    Installation, maintenance, and updating workstations for trivago talents – desk cabling and office space maintenance
    Set up equipment for trivago newcomers
    Provide support for trivago meeting rooms
    Recording and keeping trivago I.T. inventory system up to date

Who we’re looking for:

    Have a valid work permit for Europe
    Be fluent in English
    1+ years of IT Support experience or equivalent education
    Problem solving skills
    The ability to keep a cool head under pressure

What we’d love you to have:

    Experience with Inventory and Logistics
    Experience of supporting meeting rooms technology and Video Conferencing
    Working knowledge of AD
    Experience supporting Linux users
    Laptop deployment experience using Autopilot and JSS
    Willingness and open mindedness to help with non-IT issues if there are no other more prioritized tasks at hand
    Experience of setting up mobile devices – phones/iPads, etc.

Apply Here:

https://company.trivago.com/jobs/r5728037002/?gh_jid=5728037002&gh_src=169dc2962us

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IT Security Consultant - (Remote)- Germany

IT Security Consultant - (Remote)- Germany

Our client is a niche open source multi-factor authentication service provider looking for an IT Security Consultant that has interest an knowledge in two factor authentication or IAM to join their small team of agile colleagues, and help their customers located both within Germany and internationally.

The software is highly flexible based on the customer requirements and workflow, and can be used in a variety of environments.

As the ideal candidate:-

    Ideally you have atleast 2 years of recent professional experience with IAM or two factor authentication, or you are not a complete new comer into the topic.
    You must be familiar with other similar products in the market, so that you can easily integrate both the solutions when needed.
    Furthermore you should have public key infrastructure, active directory, and knowledge in data bases.
    You can work independently, and consultant customers how the solution can be better utilised based on their needs.
    You should be able speak fluent German, and also business English.

In return:-

    You will have the opportunity to be an expert in the solution, and work for a company that is unique and innovative in what they do, while having challenging tasks according to customer needs, as the product is extremely flexible, and be the expert in the field.
    Work in a small and agile team of consultants, where you can actually coordinate and work together on complex tasks, while growing as a product expert.
    Help and support with further training and mentorship within the product and industry.
    Remote working hours and flexible working options.
    Flat hierarchies as the company is not very large and be really involved with the decision making process and further improvement of the product.
    Work in a friendly and professional team of colleagues, in a relaxed and independent atmosphere, where everyone is open to new ideas and discussions.
    Regular team building events, helping you to have fun and bond with your teammates.
    Fruits and vegetables at the workplace.
    Fun and card games to keep you stress-free.
    Remote working upto 100% of the time.

Salary: - € 60,000 - € 90,000 Brutto per year (Depending on experience).

Location: - Hesse/Remote

Apply Here:
https://nonstopconsulting.com/en/vacancies/job/it-security-consultant-remote-/2102372

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IT CLOUD ARCHITECT- Puma, Herzogenaurach, Germany

IT CLOUD ARCHITECT- Puma, Herzogenaurach, Germany

Your Mission

You work in a team of cloud architects to develop technical Cloud architectures based on Microsoft Azure. You provide technical leadership and assist PUMAs business departments as well as our developers on their way to the cloud.

Assess and modernize on-prem workloads, evaluate new solutions and design an environment ready for operation. Expect different projects from around the globe and team up with the PUMA family to deliver robust and secure solutions based on the latest cloud technologies.

Enforce our standards on our cloud platform and implement the latest changes and technologies delivered by Microsoft. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Your Talent

    Experience in implementing cloud projects (IaaS, PaaS, DevOps)
    Deep Microsoft Azure Cloud knowledge (Enterprise Scale/CAF, Azure AD)
    Knowledge about other Cloud platforms is a win (AWS, GoogleCloud)
    Basic network infrastructure skills (DDI)
    Agile Mindset and living a DevOps culture
    Hands-on mindset, enthusiasm and drive to perform
    Excellent communication and inter-personal skills with the ability to adapt in a changing environment
    Flexible and highly motivated to work in an increasing area within a global multi-cultural team
    Fluent in English

Apply Here:
https://about.puma.com/en/jobs/it_cloud_architect_r14409?title=IT%20Cloud%20Architect

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Delivery and IS/IT Manager, Canada

Delivery and IS/IT Manager, Canada

Looking for a Delivery and IS/IT Manager who is proficient in Delivery Management, Digital Platform using Blockchain and AI.
Industry sector: Health and Wellness
USA or Canada citizen with valid Business Visa

Experience: 10-12 years
Age - max. 35-45
Women professional preferably Business experience
Education MTech, MBA

Send your updated CV's to Arun Gandhi: gandhi.arunn@gmail.com

IT Engineer - Application- SPRC, Thailand

IT Engineer - Application- SPRC, Thailand

Bachelor's degree in computer science or Computer Engineering, Management Information Systems, Industrial Technology Management, Instrument Engineering, Technology in Electrical and Electronics
Minimum 3 years experience in IT as a programmer, system analyst or related field, SAP implementation and support experience will be advantage
Proficient with SQL and able to work on NON-RDBMS/RDBMS
Experience with integration of data from multiple platforms and data sources
Good business needs analysis and project management skill, and good interpersonal skills
Good command of spoken and written English

Apply Here:

https://www.sprc.co.th/en/careers/SitePages/careers.aspx

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IT Support Specialist (Server)- Nestlé, Bangkok, Thailand

IT Support Specialist (Server)- Nestlé, Bangkok, Thailand

A DAY IN THE LIFE…

    Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines. Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities
    Provide 1st level of IT infrastructure support e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes. Diagnose system-related incidents and take correct for the immediate resolution; escalate to the IS/IT for second level resolution. Complete the works as scheduled / in accordance with service level agreements and meets the business requirements as defined
    Provide input (recommendation & justifications for new/replacement) for the IT budget (CAPEX and OPL) planning. Monitor and control IS/IT cost against the approved budget
    Work with market IT and IT suppliers for the opportunity of IT cost reduction, propose and implement the approved initiatives to optimize total IS/IT cost in the market
    Provide support to the initiatives related to IT Security Awareness within market/region
    Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization

ARE YOU A FIT?

    Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security, Network & Telecommunication for FMCG business
    Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts
    Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc
    Project management experience
    Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market
    Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology
    Good command Thai and English

Apply here:
https://jobdetails.nestle.com/job/Bangkok-IT-Support-Specialist-%28Server%29/668907201/?feedId=256801&utm_source=NestleCareers

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Cloud Security Analyst- Accenture, Bangkok, Thailand

Cloud Security Analyst- Accenture, Bangkok, Thailand

JOB DESCRIPTION:

The Team

Serving as a trusted security partner to more than 400 clients across 70 countries, our team tackle the most critical security challenges head-on. Collaborating with our global Cyber Labs and Cyber Fusion Centers, we design solutions with a group of multidisciplinary experts to lead new frontline risk detection and defense strategies. We help our clients we help our clients to rethink the entire security lifecycle by blending risk strategy, digital identity, cyber defense, application security and managed service solutions. The doors are open for you to take your career where you want. Strengthen your credentials with a global powerhouse of 6,000+ security experts and benefit from the freedom of a start-up environment with personalized career coaching and training.

The Role

    Assist in the design and build of cloud security architectures, ensuring security is a core part of the design and development of the clients’ cloud solutions.

    Review our clients’ existing cloud security measures and processes, advising on best practices and recommendations based on leading industry insights.

    Ensure the appropriate tooling, automation and operational processes and models are in place to support our clients’ journey to cloud.

    Map security controls to compliance requirements for cloud environments.

Show less
Qualifications

REQUIREMENTS:

    Degree in Computing, Computer Science, Computer Engineering, Information Systems and/or their double degree counterparts or equivalent degrees.

    Experience in IT/Cyber security highly preferred.

    Proven success in contributing to a team-oriented environment

    Proven ability to work creatively and analytically in a problem-solving environment

    Excellent leadership, communication (written and oral) and interpersonal skills.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Apply here:
https://www.accenture.com/th-en/careers/jobdetails?id=R00056954_en

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Cloud Engineer- MFEC Co.,Ltd, Thailand

Cloud Engineer- MFEC Co.,Ltd, Thailand

Job Descriptions :

Job Highlight

    MultiCloud Platform (AWS, Azure, Google)
    IT Infrastructure
    Willing to learn new things

We are looking for Cloud Engineer to work as a team with Cloud Solution Architect to understand customer’s requirements, and redesign IT Infrastructure using Cloud services/components. Customer requirements may extend from simple Server (Compute) to solutions such as Auto-scaling, Storage, Backup, High Availability, Disaster Recovery, etc.

What we want?

    Implement/Configure Cloud Computing Infrastructure designed by Cloud Solution Architect.
    Present designed solution to the customer.
    An experienced skillful Cloud Computing Engineer will turn to Cloud Solution Architect, who can translate IT solution requirements into Cloud Computing environment architecture and be able to optimize and use Cloud services/components efficiently.

Who are we looking for?

    At least 1-2 years in experience The Virtualization (VMWare, etc.) knowledge, Dockers concept, infrastructure, and IT operation.
    Special consideration will be given for knowledge or skill about Amazon Web Services Cloud (AWS), Google Cloud Platform (GCP), Microsoft Azure (Azure Cloud).
    Good writing skills, Good interpersonal skills, Good presentation & communication skills.
    Ability to translate and clearly formulate technical issues Project/Engagement/team management skills.
    Positive and constructive minded.

Apply here:
https://career.mfec.co.th/jobs/cloud-engineer

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IT Application Development Engineer- ExxonMobil , Bangkok, Thailand

IT Application Development Engineer-ExxonMobil , Bangkok, Thailand

Job Role Summary

What you will do

    You will be responsible for the complete scope: design, build, unit testing of programs, features to support challenging business needs.
    You will be involved in Agile Software Development methodologies e.g. SCRUM, XP, CI/CD, both front-end and back-end technical coding while learning complex Oil and Gas business knowledge.

Preferred Qualifications

    Bachelor’s degree or higher in Computer Engineering, Computer Science, or IT-related fields
    Fluent in English: TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+
    Strong analytical and problem solving skills
    Ability to multi-tasks and manage workload under time pressure and changing priorities
    Knowledge of Agile Software development methodologies
    Solid knowledge and experience in application development languages and frameworks, software engineering practices (e.g. C#, Java, web technology stacks, ASP.NET, JavaScript, Angular, Node.JS, Git, API, ABAP, Cloud technologies)

    **Please upload addtional documents to faster screening process:
    English language (TOEIC, TOEFL, IELTS) – Score with over 2 years is valid to upload
    Education Transcript, Certificates - both Bachelor’s and Master’s Degree (if any)
    Military Documents ( สด.8 หรือ สด. 43 ) – for male only

Apply Here:

https://jobs.exxonmobil.com/ExxonMobil/job/Bangkok-IT-Application-Development-Engineer-10/680413700/?feedId=204100&utm_source=Indeed&utm_campaign=XOM_Indeed

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Infrastructure Architect- 2XM Technology Pty Ltd, Sydney, Australia

Infrastructure Architect- 2XM Technology Pty Ltd, Sydney, Australia

Excellent permanent role for an Infrastructure Architect, working as part of the Strategy and Architecture function of a financial services client. The successful candidate will be a member of the architecture team and will develop platform roadmaps, platform governance and guardrails for the infrastructure practice, as well as supporting projects and programs and assisting the Strategy and Architecture teams.

Responsibilities:

    Develop Infrastructure Platform Architectures, roadmaps, guardrails, and patterns that meet with Enterprise Architecture and Solution Architecture standards
    Act as a trusted advisor, and become a respected innovative agent for change and transformation
    Support the development of the Platform Architecture practice, and its operating and governance processes
    Provide quality control for solution designers, ensuring downstream designs are well
    Build and maintain strong relationships with all stakeholders both internal and external to align strategies with business needs

Required skills & experience:

    5+ years’ experience working in the role of an Infrastructure Architect / Solutions Architect
    Extensive experience in medium to large enterprise environments including the creation of infrastructure architectures, roadmaps and patterns
    Relevant industry certifications relating to the Infrastructure and Cloud practices
    Well-developed communication, facilitation and presentation skills
    Able to negotiate and influence stakeholders at all levels both internal and external
    Able to work as part of a broader group, enabling IT strategies and alignment to strategic business goals and objectives

Apply here:
https://www.2xmtechnology.com.au/i-t-and-t-jobs/infrastructure-architect/3334797

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IT Domain Architect – Data- Aurecon, Melbourne, Australia

IT Domain Architect – Data- Aurecon, Melbourne, Australia

What will you do?

•    Work with the Architecture team and wider IT and Digital teams to define the current and target states for Aurecon’s data architecture and execute a strategy to realise this future vision
•    Deliver a business aligned target state architecture with an emphasis on cost-effectiveness, future readiness and maintainability.
•    Contribute to projects and initiatives with an emphasis on Data by guiding decision making to produce optimal designs and approaches to problems.
•    Support the migration of data from legacy to modern systems with a focus on underpinning new ways of working.

What will you bring?

•    To be successful in securing this role, we are seeking a passionate Data Architect with extensive experience in information and data architecture, exposure to Data Centre and Cloud based technologies and data migration

projects within a large organisation.
•    Experience of developing strategies and roadmaps to align with business strategies and deliver organisational goals.
•    Display proven leadership, communication and engagement skills to bring technology and business stakeholders on a journey throughout planning, design and implementation.
•    You will have a proven knowledge of Data Migration approaches, commercial implications of data management, risks and implementation strategies, the capability to work within projects and portfolios to deliver

outcomes.

Apply here:
https://aurecongroup.wd3.myworkdayjobs.com/en-US/aurecon/job/Melbourne/IT-Domain-Architect---Data_R17267

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Network Engineer / Administrator- FinXL, Melbourne CBD, Victoria, Australia

Network Engineer / Administrator- FinXL, Melbourne CBD, Victoria, Australia

Our client, a large telco company, is looking for a Network Engineer / Administrator.

About the role

    Responsible for the capacity and network performance of the FTTx suite
    Troubleshoot and diagnose network and service incidents

Skills and experience

    Previous experience working within telecommunications domain
    Good understanding of fixed line (FTTx) and network technologies
    Experience working with a ticketing system
    Very good communication skills and keen learner

What's on offer

    12+ months' engagement working at one of the big banks
    Currently work from home with prospect to return to the office 1-2 days per week
    Melbourne or Sydney based role

Apply here:
https://www.finxl.com.au/job/network-engineer-slash-administrator/

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Support Engineer – IT/Infrastructure- Schneider, Adelaide, Australia

Support Engineer – IT/Infrastructure- Schneider, Adelaide, Australia

Job Description

Schneider Electric Digital Grid Solutions provide mission-critical real-time solutions to ensure efficiency and reliability in the operation and management of the electricity grid.

Our solutions include SE Advanced Distribution Management System (ADMS), ArcFMGIS, Distributed Energy Resource Management (DERMS), Autogrid, Smart Metering, Grid Asset Advisor, and Energy Profiler Online.

We have an opportunity for Infrastructure Engineer in our Pacific support and project delivery services team. This role will be responsible for working with various Project Managers and the Support Manager to maintain infrastructure supporting SE ADMS solutions. Over time this role will also evolve to include SE ADMS software deployment skills. While the preferred location for this role is Adelaide, we will consider alternative sites for the right candidate.

Specific Activities;

    Work closely with project teams, support team and customers as required
    Deploy, support and maintain digital grid I.T/O.T infrastructure for new and existing digital grid service customers
    Maintain knowledge of industry best practice trends in the relevant areas

About you;

    You will demonstrate a sound understanding of network infrastructure technologies, MS administration and security management
    Experience with PowerShell scripting would be advantageous MS or Cisco certification is desirable
    Excellent communication and organizational skills
    You are a self-starter with collaborative work habits and high motivation for problem-solving

Apply Here:
https://careers.se.com/global/jobs/28700/job?utm_source=indeed_integration&iis=Job%20Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f

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Helpdesk Support Engineer- Total Tools, Port Melbourne VIC, Australia

Helpdesk Support Engineer- Total Tools, Port Melbourne VIC, Australia

About the Role

Total Tools is searching for a Help Desk Support Engineer to join the team at our Port Melbourne Support Office. This role will support Store and Corporate staff with online, phone and face to face support, covering Network/Microsoft/Laptop and devices/ERP Pronto and general IT assistance

Your role will include, but will not be limited to:

    Level 1 and 2 support of Microsoft systems including account creation, basic security and access.
    General IT support for ERP and corporate systems assisting users where necessary.
    Provisioning of equipment, setup and deploying for users to support them in their duties
    Participate in broader, system related business projects. Develop and report on the status of project resources/deliverable, system performance reviews and post implementation audits
    Build strong relationships with users, IT staff, and management to determine and resolve issues associated with system and network implementation
    Champion customer service and ensure a customer first approach.
    Participate as necessary on the strategic enablement of IT and Digital systems and participate as required.

What will you bring to the role?

    Experience in Microsoft 365 Environment,
    Basic networking and monitoring
    Equipment provisioning, setup and deployment
    Pronto ERP experience will be advantageous
    Customer service experience
    Strong problem solving skills
    Excellent time management skills
    Flexible and ability to adapt to continuous change.
    Ability to multi-task

Apply Here:
http://careers.totaltools.com.au/job/helpdesk-support-engineer-information-communication-technology-port-melbourne-vic-australia-ah000314/de05ad26-4e40-11ec-91c7-42010a8a0004#.YaRuB7rhXIV

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IT Specialist- Sentinel, Chicago, IL, US

IT Specialist- Sentinel, Chicago, IL, US

Responsibilities

Sentinel Technologies is looking for an IT Specialist to help with Level 1/2 support for our Client. They will be transitioning from EHR to Epic and this resource will be helping with front line support, inventory, labeling of printers and desktops, and calls. The ideal candidate will have great customer service skills, good Excel/Microsoft skills knowledge, and experience 1:1 with providers. This position is a contract role working onsite and requires travelling to different client sites, Client located at Chicago, IL.

You can sit remotely once you are fully trained.
Qualifications

    Provide responsive level one/two support to employees on a variety of technology issues
    Identify, research and resolve complex technical problems
    Perform triage for incoming tickets and assist with coordinating with other techs for site dispatch
    Troubleshoot, repair and upgrade computers as necessary
    Resolve hardware/software conflicts and perform basic network troubleshooting
    Support employee mobile devices including cell phones, hot spots and tablets
    Athena or Dentrix knowledge is also a plus
    Knowledge of HIPPA is a plus
    “Nice to have” basic clinical environment experience
    Work on-call / afterhours support once a month
    The candidate must have a car, as this position requires travel between location and the transportation of equipment
    A valid driver’s license and proof of vehicle insurance will be required
    Legally authorized to work in the US without sponsorship
    Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Apply Here:
https://careers-sentinel.icims.com/jobs/3284/job?utm_source=indeed_integration&iis=Job+Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&mobile=false&width=949&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330

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IT Risk Analyst- Moody’s, Hoboken, NJ, US

IT Risk Analyst- Moody’s, Hoboken, NJ, US

Role/Responsibilities

    Assist in Organizing and preparing Moody’s Information Technology responses to regulatory and audit requests including drafting of talking points and presentations on topics such as control design/execution and strategic risk mitigation programs.

    Works on IT control design and reporting; ensures that controls are sufficiently documented and satisfy risk, audit and regulatory objectives.

    Coordinates with Moody’s Compliance functions to proactively monitor pending and proposed legislation in order to adequately prepare for and adapt to regulatory changes.

    Is a member of the team that is the central point of contact with Moody’s IT for internal and external regulatory and audit requests.

Qualifications

    Minimum education and work experience required for this position include:

        Minimum 2-5 years of experience in Risk Management or Information Security, preferably working in Cloud (AWS) or hybrid environments.

        BS or BA degree, preferably in technology/business or equivalent.

        Relevant certifications such as CISA, Security+, are a plus but not required.

Key Competencies

    Experience working with US federal/state and international regulators on IT control management and remediation

     Proficient knowledge of laws, regulations and standards that govern Information Security practices such as ISO, SOC II and privacy laws

    Experience managing an ISO-27002 or NIST aligned security program.

    Ability to think with a control and process mindset.

    Demonstrated ability to handle multiple tasks with shifting deadlines and priorities under limited supervision.

    Strong written and oral communication skills including the ability to interact directly with customers that do not have an IT background.

    Strong presentation skills involving large and of varying IT background audiences; ability to adjust message and filter details based on audience.

    Demonstrated ability to interact effectively, internally and externally

Apply Here:
https://www.moodys.jobs/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25546&siteid=5212&PageType=JobDetails&jobid=2395596#jobDetails=2395596_5212

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Network Administrator- Brinkman Construction, Fort Collins, CO, US

Network Administrator- Brinkman Construction, Fort Collins, CO, US

About the Role:

The Network Administrator’s role is to design, install, administer, monitor, and optimize company systems and related components to achieve high performance of the various business applications supported by both on prem and cloud environments.

This role requires analyzing and monitoring network performance, providing network support, troubleshooting network related issues through resolution, performing system maintenance tasks, and optimizing all local and wide area network connections.

Well-qualified candidates have:

    Minimum of three years’ equivalent work experience in a technical analytical position responsible for managing IT systems environments.
    Coursework in Business, Information Systems, Computer Science, or another technical related field. Relevant experience may substitute for coursework.
    Certification in A+, N+, Security+, ITIL and/or similar industry recognized certification highly encouraged.
    Diverse, multi discipline experience in different technical areas (e.g., networks, messaging, desktop management, storage, application support etc.) with proven track record of managing operations including management of SLAs, developing strategies, etc.
    Hands-on expertise with network hardware, protocols, and media including but not limited to fiber optics, UTP, IEEE 802.11, VOIP, MPLS, DNS, DHCP, TCP/IP directional wireless.
    Experience in automating desktop and server deployment through MDT.
    Experience with Backup and Disaster Recovery Solutions.
    Proficiency with Microsoft Visio and other MS Office.

Base Salary: $67,500 and pay is commensurate with technical skills and experience

Apply Here:
https://recruiting.paylocity.com/recruiting/jobs/Details/816139/Brinkman-Construction-Inc/Network-Administrator

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IT Cloud Architect- JPMorgan Chase & Co, Columbus, OH, US

IT Cloud Architect- JPMorgan Chase & Co, Columbus, OH, US

Job Description

Working as an Architect, your passion for technology and thirst for innovation will help shape the future of global digital commerce, now and for years to come. Every day, you’ll bring critical day-to-day leadership and thinking to the table, working with teams of architects, aligning cross-functional projects, ensuring that they’re within reason, fiscally and technically. You’ll collaborate with internal teams and business leaders alike, creating strategically sound Target State Architectures. You'll have a major say in budgeting, hiring, mentoring, setting priorities and fostering a client-centric environment where everyone learns and grows. At the end of the day, your work will have tremendous and positive impact, whether it’s in-house, in collaboration with technologists across JPMorgan Chase & Co.’s global technology community or in partnership with some of the most important tech firms in the world.

This role requires a wide variety of strengths and capabilities, including:

    BS/BA degree or equivalent experience
    Expertise in application, data, and infrastructure architecture disciplines
    Fluency in architecture and design across all systems
    Knowledge in at least one area of technical architecture
    Strategic thinking and passion for business strategy and business processes
    Experience in risk and risk control compliance
    Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Apply Here:
https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210102159/?utm_medium=jobshare&src=Indeed

========================================================================

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IT Cloud Developer- Magna, Auburn Hills, MI, US

IT Cloud Developer- Magna, Auburn Hills, MI, US

Role Summary

The IT Cloud Developer is responsible for setting up, maintaining, and evolving the cloud infrastructure. You are expected to understand the core cloud services and apply best practices regarding security and scalability. Responsible for utilizing technical skills to coordinate enhancements, support, and troubleshoot efforts, provide insight and recommendations for user requirements to fulfull business demand in the organization.

Key Responsibilities

    Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings.
    Owns the change request process and may coordinate with other teams as necessary. Develops and owns list of final enhancements.
    Develops and defines application scope and objectives and prepares technical and/or functional specifications from with programs will be written.
    Performs technical design reviews and code reviews.
    Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan.
    Coordinates on-call support and ensures effective monitoring of system.
    Maintains technical development environment.
    Perform complex work assignments requiring independent problem solving and decision making, requiring strong software technical competency
    Generate handbook for usage of the implemented tool software (components)
    Coordinate integration of 3rd party software such as plug-ins, scripts, etc. according to specification

Key Qualifications/Requirements

    Bachelor’s degree in Computer Engineering / Software Engineering / Electrical Engineering / Computer Science or equivalent
    8+ years’ relevant experience regarding the Responsibility / Activities (listed above) for data handling visualizing software environments (e.g., data base, data warehouse) as well as web-based interfaces.

Knowledge

    AWS, Azure and other cloud infrastructure (preferably AWS)
    Standard office administrative practices and procedures
    Change management and problem resolution processes
    Automotive SPICE or CMMI

Apply Here:

https://jobs.magna.com/job/Auburn-Hills-IT-Cloud-Developer-MI-48326/548070017/?feedId=297517&utm_source=Indeed&utm_campaign=Magna_Indeed

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Desktop Support Analyst- Virgin Media, London, UK

Desktop Support Analyst- Virgin Media, London, UK

About the role

As a Desktop Support Analyst, you'll be part of the Digital Workplace Services team, which sits in multiple regions across the UK. The team is responsible for providing core customer facing IT services to support and solve any technical hardware issues.

So that's what you'll get up to, but what about us?

Well, we're super proud of our history, helping communities to stay connected with oodles of top-notch products and services. We offer the full works – broadband, TV, mobile and landline – equipping our customers out with the very latest tech.

But it's not just what we do, but why we do it that really matters.

Our mission is to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more...

It's your job to play a key part in giving a high level service to our internal VIP and executive customers, ensuring they are fully kept up to date of any progress on break/fix and/or change activity.

The must haves:

    Demonstrable experience in a similar Desktop Support Analyst position providing executive support for board members
    We would love you to bring previous technical IT experience, skills, training or qualifications, this can be personal, academic or work experience
    Expert knowledge of: Mac OSX, Windows 10 and Apple IOS devices
    A people focussed approach with strong customer service experience and communication skills which will allow you to communicate clearly to both technical and non-technical audiences
    Experience responding to problems and complaints and working in a timely manner to resolve issues
    The ability to assimilate, interpret and understand a range of different information so you can resolve or escalate accordingly

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

If you go on to be successful in your application, some of the many benefits include:

    25 days' annual leave, plus UK bank holidays.
    A defined contribution pension scheme, run by Fidelity, matched up to 10%.
    Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover.
    Your birthday off every year, to treat yourself.
    The option to buy and sell up to 5 days leave, to suit your personal needs.

Apply Here:
https://libertyglobal.wd3.myworkdayjobs.com/en-US/Virgin_Media_Careers/job/London/Desktop-Support-Analyst_REQ_00025027-2

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IT Digital Web Ops Engineer- National Trust place, Swindon, UK

IT Digital Web Ops Engineer- National Trust place, Swindon, UK

Summary

IT Digital is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently and delivery the Trust’s digital proposition. Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters. We are continuously improving and securing Trust information services and take great pride in what we do.

Your contractual location will be Heelis, however there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust.

Please note that contractually this role is titled IT Engineer
What it's like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10-minute walk away. Alternatively, you can enjoy our open plan atrium space for lunch times, with our internal café available every day.
What you'll be doing

Behind everything our Supporters see online, from our public websites and mobile applications to the emails arriving in their inboxes, is the infrastructure and security capabilities delivered by the Digital Web Operations team.

An exciting challenge to further develop your career in security remediation and analytics. In this critical role you will be a security advocate leveraging tools to understand exploits and vulnerabilities across the digital estate to help drive and deliver our security road map. You will be responsible for threat analysis within IT digital investigating across all AWS environments, working closely with your team lead and the secops team to remediate security related issues based on operational needs.

We understand the big picture of how our systems relate to each other, facing and overcoming a broad spectrum of challenges using a breadth of tools and approaches. A culture of intellectual curiosity, problem solving, openness and pride in what we deliver is key to our success. Our team brings together people with a variety of backgrounds, experiences and perspectives. We encourage ourselves and others to collaborate, to think big and strive to create an environment that supports not only our team members but the wider organisation too.
Who we're looking for

This role would suit someone with good knowledge in security and dev sec ops and understands the importance of keeping all environments safe and ensuring that security threats to the Trust are mitigated.

You should be comfortable with the use of all things tech and a keen interest to keep abreast of the latest technologies, whether that be infrastructure, cloud hosting, networks or security.

You'll also need to demonstrate:

    Experience of IT Operations, release and deployment management, operational support (ITIL- incident, change management and problem), and monitoring of services.
    Experience in delivering, implementing, and administrating solutions utilising a variety of cloud infrastructure (AWS & Azure), Commercial off the shelf (COTS) and open source packages.
    Technical knowledge and hands on experience of CI/CD deployment pipelines, dev ops tooling such as Kubernetes, Ansible, Jenkins, Github.
    Technical understanding of databases such as MongoDB, Postgres, SQL Server and Oracle.
    Problem solving ability to debug complex distributed applications, services and databases.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

    Flexible working whenever possible

    Free parking at most locations

    Free entry to our properties for you, a guest and your children (under 18)

    Substantial pension scheme of up to 10% basic salary

Apply Here:
https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/110778

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