IT Support Analyst, EMEA- Lime, Rotterdam, Netherlands

 IT Support Analyst, EMEA- Lime, Rotterdam, Netherlands


We are looking for an amazing Support Analyst to join our IT team. Lime is growing across EMEA, and we need a hands-on analyst that can support our distributed team.  If you are passionate about technology and helping people, read on.  The ideal candidate will be a highly motivated individual that solves technical problems with solutions that are scalable, simple, and secure.  If you want to be part of a world class technology team at a company that is changing the world, we want to hear from you!
What You'll Do

        IT analyst for EMEA providing in-person and remote support
        Build strong relationships with IT vendors and service providers
        Troubleshoot user endpoints (PC, Mac, iOS, Android)
        Configure, deploy, and manage hardware, software and networks
        Maintain IT Asset database and stock management
        G-Suite and OKTA  administration
        Assist in managing our growing portfolio of enterprise SaaS applications
        Participate in the Onboarding and Offboarding of employees
        Travel across EMEA as appropriate to support our teams

About You

        3+ years of IT support experience including hardware, software, and AV support
        Experience with administering the Google G Suite
        Resourceful and creative problem solver with the ability to discover solutions through research, testing and discovery
        Strong fundamentals in information and data security, specifically in SaaS environment
        Outstanding communication skills, which includes the ability to explain complex concepts to nontechnical audiences
        Experience configuring and maintaining IT ticketing software such as Zendesk or Jira Service Desk
        Experience working with endpoint management systems / MDM (e.g. MobileIron, Workspace One, JAMF)

Apply Here:

https://jobs.lever.co/lime/4dadfd1f-1b44-497f-8c81-e8f3b1850538

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