Desktop Support Analyst - Stantec, Auckland, NZ
About the role
The Desktop Support Analyst is responsible for supporting daily operations, which encompasses Windows Server services, enterprise applications, desktop and mobile services.
Your key accountabilities will include:
• Provide user facing operational support for desktops and applications. Contribute to the resolution of operational problems by working collaboratively with virtual peers.
• Resolve ITSC tickets within agreed timeframes and ensure all tickets are correctly documented.
• Conduct Queue Management activities, including the management and auditing of the Incident and Service Request queues on a daily basis, and monitoring and alerting managers on trends.
• Conduct proactive maintenance and administration of designated services, including: implementation, configuration, and monitoring.
• Test and deploy software updates and security patches to servers and workstations.
• Collaborate with other IT service teams and the Procurement team on lifecycle management to ensure that local IT assets are fully and effectively used during their effective life.
• Support corporate policies, procedures and best practices pertinent to supporting Stantec’s Infrastructure
• Contribute to internal IT Operational/Infrastructure initiatives.
• Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.
• Contribute to the development of operational procedures and documentation.
• Able to work after office hours as required.
• Able to travel across offices.
• May also have a skillset or other responsibilities in supporting Stantec infrastructure which may include but is not limited to workstation, network, server and backup.
Title:
Desktop Support Analyst - Auckland
Qualifications:
To be successful for this role you'll need:
To have recently completed a Tertiary or industry qualifications in Information Technology (or equivalent), with some experience of working in an IT environment and:-
Intermediate level of knowledge of:
o Microsoft operating systems ( Windows 7, 8,10)
o Imaging, configuring desktop and troubleshooting hardware issues
o Office 365 support
o ITIL Service Management best practices, plus
Basic understanding of:
o Microsoft server operating systems
o Office 365
o Network principals technologies and services
o Backup concepts, software/hardware technologies
To be eligible for this role you must be a permanent resident or NZ citizen. You must have valid driver’s license and passport as travel will be required, including some international.
You will be naturally curious, passionate about process improvement and able to work with minimal supervision within a geographically-dispersed team. You will have strong verbal and written communication skills, a ‘customer-orientated’ approach and with a can-do attitude when faced with business challenges.
Apply Here:
https://stantec.jobs/auckland-nzl/desktop-support-analyst-auckland/3A06CF8D38704113A9A9051BC95CFB8B/job/?vs=1554&utm_source=Indeed-DE&utm_medium=Job%20Aggregator&utm_campaign=Indeed
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Desktop Support Analyst - Stantec, Auckland, NZ
System Administrator- Thales, Auckland, New Zealand
System Administrator- Thales, Auckland, New Zealand
The Role
Travelled by public transport in Auckland recently? When you bought your ticket or tagged on and off with your AT HOP card, you were using Thales know-how.
The Thales New Zealand Operations team for the Auckland Integrated Fares System (AIFS) delivers maintenance and support services for AIFS devices and systems. The team uses an IT Service Management tool which provides centralised planning and management of services using ITIL methodology.
The three primary operational services provided by the team are:
Service Desk
Maintenance and management of field devices
Operational management and support of systems and test facility
Responsibilities
Providing effective, reliable, and timely administrative support for assigned Business Applications.
Provide daily support for AIFS, business applications and resolving related technical issues.
Provide daily support for AIFS related hardware and operating systems across multiple environments.
Lead, as a subject matter expert to provide advice as and when required for AIFS applications and infrastructure.
Provide daily administration support for users of AIFS and other assigned applications.
Running reports and publishing to a central location on regular basis or as requested by the Customers.
Monitor and manage the security, capacity, load and performance of AIFS and other major Business Systems.
Monitor and manage the interfaces and associated log files between AIFS, Devices and other major Business Systems.
Requirements
MCSE or equivalent certification
Exposure to automation tools such as Puppet, and monitoring systems such as New Relic and Papertrail.
Knowledge of ITIL practices and processes.
Experience in ticketing or public transportation industry.
Experience in conducting training sessions for small groups of application users.
Exposure to Project Management environment and terminology.
Knowledge of SQL programming language.
Must undergo Police Security Clearance.
Must be willing to travel to other Thales sites on an infrequent basis for relief manning, support, or training courses.
Must hold a current Full NZ Drivers Licence.
You must have a valid Work Permit or Visa to be considered for the role.
Apply Here:
https://jobs.thalesgroup.com/job/-/-/1766/17137766816
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Solutions Architect - Microsoft Dynamics ERP- Hitachi, Auckland, New Zealand
Solutions Architect - Microsoft Dynamics ERP- Hitachi, Auckland, New Zealand
Job Description
Discovery: Meet customers and lead discovery workshop of requirements. Develop Business Requirements Document, Business scenarios and key use cases.
Solution Presentation: Lead configuration and presentation Microsoft Dynamics Solution presentations for key business scenarios
Design Validation: Review and validate that the design documents and solution artifacts prepared by business analysts meet the customer's requirements. Improve the solution artifacts as needed.
Lead Training, SIT and UAT phase
Qualifications
Bachelor's degree is required
At least 7 years of experience with Microsoft Dynamics AX and Microsoft Dynamics 365 for Operations in functional configuration
At least one Microsoft Dynamics AX or Microsoft Dynamics 365 for Operations certification is required
Should be able to understand at least 2-3 different key functional areas of the ERP solution
Good English language verbal and written communication skills
Ability to understand, communicate, interpret order to cash, procure to pay business processes and requirements.
At least 10 years of experience with ERP system
POS Exposure is desirable but not required
Apply Here:
https://careers.hitachi.com/jobs/7890477-solutions-architect-microsoft-dynamics-erp?tm_job=743999784195822HS&tm_event=view&tm_company=2531
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Cloud Architect- Amazon, New Zealand
Cloud Architect- Amazon, New Zealand
About the Role
As a Cloud Architect, you will work with our customers to deliver AWS solutions such as web applications, enterprise applications, High-Performance Compute (HPC), batch processing & big data, archiving & disaster recovery for a wide range of industries. You will also have the opportunity to help our partners develop technical expertise and capacity. Lastly, you will deliver proof-of-concept projects, topical workshops, and lead implementation projects.
This role combines thought leadership across the globe with cutting code, designing architectures, and helping our customers build system components as they move and build new applications in the cloud.
Responsibilities:
· Deliver technical solutions that solve for new levels of complexity, scale and performance, enabling breakthrough innovations for customers
· Apply and create best practices in multiple technical domains using AWS and third-party technology products
· Guide customers appropriately following our AWS Well-Architected Framework
· Drive deep architectural discussions to ensure solutions are successfully deployed in the cloud
· Manage migrations of existing applications and development of new applications using AWS cloud services
· Work with AWS field business development, marketing, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc.
· Work closely with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps
· Gather real world implementation challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services
Apply Here:
https://www.amazon.jobs/en/jobs/1817883/cloud-architect
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4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.
5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.
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Software Engineer- MATRIXX, New Zealand
Software Engineer- MATRIXX, New Zealand
What You Will Do:
Responsibilities include:
• Timely implementation of the ongoing design of MATRIXX's software products
• All phases of development including requirements definition, design, coding and testing
• Integrate feedback from architects into product development
• Thorough testing of developed code with unit tests, and when required integration and system tests
• Support debugging and issue resolution for escalations that may arise in the field• Work to the Principal Telecoms engineer
What You Will Bring (Required Qualifications):
5+ years overall software development experience are required.
• Strong Java and C++ programming experience
• Strong scripting language skills (preferably Python)
• Experience working in a Linux development environment
• Highly team oriented, collaborative and flexible
• Experience with Telecommunication protocols, notably the Mobility protocol CAP and Diameter
• BS or MS Computer Science or related subject area• Understanding the processes and requirements to develop software that is available 24x7
• Ability to work remotely
The Extras (Desired/Preferred Qualifications):
•Experience in rating/charging business logic as applied to OCS (Online Charging) for mobile
• Previous start-up and small company experience
• Telecommunications and enterprise software experience• Experience or a willingness to work to Cloud Native principles using technology such as Kubernetes
Why MATRIXX?
•An industry disruptor building tech that’s leading and shaping the telecommunications industry
•Global customers who believe so strongly in us they have invested in our success
•A cloud native architecture and patented real-time engine leading the way in the 5G revolution
Why You at MATRIXX?
•A strongly collaborative culture – enjoy working in a politics-free environment
•Active employee involvement in shaping our future
•A global community – making a difference in 20+ countries
Apply Here:
https://jobs.jobvite.com/careers/matrixx/job/oTfxhfwG?__jvst=Job%20Board&__jvsd=Indeed
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Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?
Dubai-Forever.Com’s CV Writing Service is amongst the best-rated in the entire MENA region. Here's why...
Shabbir Kagalwala, the professional CV writer:
1) 19 years experience of CV writing especially targeted towards the MENASA region.
2) MBA in Human Resources from XLRI, a highly reputed Management school in India, also among the best worldwide.
3) BA in English & Literature from St. Xavier's College, Mumbai, India.
4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.
5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.
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Data Analyst- Xero, Auckland, NZ
Data Analyst- Xero, Auckland, NZ
What you’ll do
- Source relevant, reliable data for sales team, sales managers and leaders via various mediums, both ad hoc and periodic
- Generate audience reports for tailored marketing initiatives
- Create insights for stakeholders in useful formats (for example reports, dashboards) to support business objectives
- Provide analysis, commentary and guidance on data provided to assist decision making based on stakeholders’ needs
- Improve reporting and other operational processes, automating where appropriate
- Help to develop an idea statement of priority data points to be made available in Salesforce Marketing cloud, for automating future communications
- Build good working relationships with internal teams
- Understand and adhere to data governance policy
- Provide sales operations support to the GTM team if needed
Success looks like
- Timely delivery of relevant and accurate data / information / insights meeting the needs of the GTM team
- Cohesive analysis, report automation and process improvements are seen as best practice
- Continuous adherence to Data Use and governance processes and standards
- Great relationships developed with stakeholders through working together on shaping requests and understanding what’s possible
- Takes #ownership of problems and executes a pragmatic and collaborative approach to their resolution
What you’ll bring with you - our wish list!
- Strong SQL Skills
- Another programming language ( preferably Python)
- Salesforce Marketing Cloud experience
- An understand of the AWS stack (not critical but good to have)
- Some statistical knowledge (preferable)
- An ability to multitask
- An ability to tell stories using modern data analytics and visualisation tools
- A proactive, ‘can-do’ attitude, exceptionally self-motivated and directed
- Competency to translate and present data findings into insights for business decision makers
- Strong communication skills, both written and oral and the ability to translate between business and technical audiences
- Experience in an analyst role or similar field utilising SQL
Apply here:
https://jobs.lever.co/xero/d55e96bf-7df9-4720-b926-c868c6641602
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Data Science Assistant- Annalect, Auckland, NZ
Data Science Assistant- Annalect, Auckland, NZ
Job Description
Annalect is an international company with branches in major metropolises around the globe including New York, London, Melbourne, and Auckland.
Annalect clients include some of the largest companies in NZ. As such, our clients spend millions of dollars on promoting their products and services across different media channels (TV, radio, search engines, social media, etc.). We provide services that both explain what was the impact of the client's marketing effort and guide decisions makers on how to spend their budget effectively.
Currently, we are looking for an entry-level Data Scientist, based at our Auckland office, who has a strong academic background in Statistics. We offer mentorship, real-world experience, and room to grow to get you ready for the next step in your career (which will hopefully be in Annalect too).
Start date - ASAP, but this is flexible for the right person.
This is a permanent position and is open to valid NZ work visa holders.
Please see below for the essential application requirements when applying for this role.
Position Purpose:
Run pre-built marketing science models to produce actionable insights for clients.
Conduct additional data analyses to answer ad hoc questions from internal and external stakeholders.
Communicate results of analyses to clients via written documents (emails, PowerPoint files, etc.) and potentially in-person presentations.
Work with internal stakeholders to ensure insights are actioned as far as possible.
Develop media and data science skillsets through formal or self-led training.
Actively engage in knowledge-sharing and ideation with members of the Data Science and wider Annalect team.
As experience grows, look for opportunities to streamline and automate existing data science products.
Be proactive about getting data and information required to complete deliverables in a timely fashion, which may involve ‘chasing' internal and external data providers.
Comply with Annalect security standards in the way we maintain records of original data or corrected data in an acceptable manner.
Manage and resolve all internal and external data deliverables in a timely and accurate manner.
Skills and Experience:
Strong academic background in Statistics.
Strong analytical and problem-solving skills.
Basic knowledge of R. Knowledge of Python, and SQL will also be regarded.
Hunger to learn analytical methods, the media industry and our clients' businesses.
A willingness to always ask questions when uncertain.
Ability to be proactive about getting data from our internal and external providers.
Ability to meet established deadlines.
Excellent attention to detail.
Apply here:
https://omnicommediagroup.springboard.com.au/jobtools/jncustomsearch.viewFullSingle?in_organid=18860&in_jncounter=224886345&in_site=Indeed
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Helpdesk Analyst - Deloitte, Auckland, NZ
Helpdesk Analyst - Deloitte, Auckland, NZ
The opportunity
We are looking for an experienced Helpdesk Analyst to join our team in Wellington.
In this role you will be primarily focused on providing software and hardware support to our offices nationwide.
You will also be on call 1 week out of every 8 weeks. 5:30pm – 10:00pm weeknights and 8:00am – 8:00pm during weekends.
Our Team
We have 8 in our Service desk team and we provide support over the phone, via email and onsite to people located across our eight offices.
About you
We are looking for a bright and driven individual with exceptional relationship building and customer service skills.
Ideally you will have:
At least 2 years’ experience in a similar role supporting 500+ staff
Ideally have worked in a corporate environment
Phone, email and face-to-face support experience required
Demonstrable problem solving experience
Supported Microsoft Office Products and Windows 10 Operating Systems.
Hands-on experience working with laptop hardware and mobile devices.
Excellent communication skills and professional phone manner
Ability to work well under pressure and with a sense of urgency
Obtained, or working towards MCSA / MCITP or ITIL qualifications are advantageous.
A strong client focus, flexible approach and love of a fast paced team environment will ensure your success in this role.
Apply Here:
https://jobs.lever.co/deloitte/91b64c19-cf95-48ba-8990-d0d9ffef96b6
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IT Support Analyst- IHC Group, Wellington, NZ
IT Support Analyst- IHC Group, Wellington, NZ
The role:
In this role, no two days will be the same, and you will be involved in supporting daily operations and monitoring of multiple systems, user accounts and file permissions.
Your responsibilities include:
Performing server administration tasks
Liaising with vendors and suppliers as required, to log faults or queries and following up
Resolving users' problems and queries in a timely manner
Providing an exceptional level of customer service to internal and external stakeholders
About you:
You'll be a vital part of the ICT team and your success in this role will be driven by your strong customer focus, your technical expertise and your enjoyment in solving real problems. You will need to be driven, love technology and have a strong desire to learn new skills, tools and systems.
You will have excellent communication skills along with the ability to work as part of a team, and autonomously.
You will bring:
Some background experience within an end-user desktop support role, or within a computer operations environment
Diploma in Computer Studies and/or Professional Qualifications (such as CompTIA, Microsoft, Cisco, AWS, VMware, Citrix etc)
Technical ability and knowledge of desktop applications
Excellent written and verbal communication skills
Ability to work as part of a team, and autonomously
Apply here:
https://careers.ihc.org.nz/jobdetails/ajid/ThGX7/IT-Support-Analyst,19846.html
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ICT Support Analyst - Helpdesk- Beca, Auckland, NZ
ICT Support Analyst - Helpdesk- Beca, Auckland, NZ
The Opportunity
Our people rely on the systems technology and tools to be the best they can be in the work they do. When challenges arise, our IT Helpdesk is their ‘go to’ for guidance and support. This opportunity is to join the team providing 1st level support, resolving user requests via the phone by applying your technical expertise and your inquisitive mind for problem solving. Alongside colleagues, you’ll be performing administrative and maintenance tasks for the corporate network/domain and be part of the team providing effective and efficient ICT support to all Beca users. There is plenty of scope of on-going learning – you’ll have exposure to 1600 applications used across our diverse business lines.
About you
Ideally with 1-2 years’ help desk experience, you will be familiar with Office 365, Windows server, active directory, SCCM, security, file and directory permissions. You’ll have a strong commitment to excellent customer service – with experience that demonstrates your ability to easily communicate and connect with people. You enjoy digging into challenges and finding solutions, with the patience to interpret technical detail for users at all levels of IT knowledge. Most of all, you’ll be motivated and eager to be part of the Beca story while establishing and progressing your IT career.
Apply here:
https://beca.csod.com/ux/ats/careersite/1/home/requisition/6943?c=beca
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IT Technician- CAE, Auckland, NZ
IT Technician- CAE, Auckland, NZ
Role and Responsibilities
Are you a brilliant, organised and experienced IT Technician looking to make your mark on a kiwi software success story? Join our great Auckland-based team in taking our airline performance software to the airline industry around the world.
CAE Crew Management Systems is on the lookout for someone special to join our team: The IT Technician will be the go-to person locally and for our remote team of 120 people.
We are looking for an IT Support Technician to be responsible for the overall IT Infrastructure in CAE Auckland and other remote team members of Crew Management Systems. You will manage and provide hardware, software and network maintenance and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to an implementation of technology services and resources.
The main tasks will include:
Lead and grow the company’s technology with responsibility for the implementation of overall technology strategy in line with CAE global IT strategies
Supervise and manage all functional areas of technology including hardware, software, technical support, network and systems administration and information security management.
Work in partnership with Global team and technology partner (vendors).
Responsible for performing more complex and non-routine specialized infrastructure systems administration support functions, such as troubleshooting, analysis, research, elimination of manual repetitive tasks and problem solving.
Provide user training for new and existing user on new technology – Software and hardware. This will improvise the staff knowledge and skill for that system / application.
Responsible for the overall technology design, engineering, configuration, operation and maintenance of hardware and software of servers, desktop, notebook and tablets.
Establish and maintain system level access for all users – Active directory.
Responsible and managing company Wintel servers, Active directory, Print server, QnE database, Exchange, O365, Docunet, Google platform, Workplace, SafeQ, Oracle, Hyperion, Pelesys and Gemini system, AIMS, Skyspeed, ePos and all other local and customer applications.
Responsible for managing company network devices – Firewall, Web management server, Network policy, LAN and WAN Infra, WiFi infra.
Responsible for managing and supporting all company computers such as desktop, notebook and tablets.
Deliver flawless infrastructure services to support corporate strategic projects
The successful candidate will have at least 2 years experience in an IT Service Desk role or IT Technician role, with certification in Office 365 management and migration. We are requiring someone who is confident and capable to hit the ground running and manage their time effectively. You will need a can-do attitude to getting the job done.
Apply Here:
https://cae.wd3.myworkdayjobs.com/en-US/career/job/Auckland/IT-Technician_80394-1
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Helpdesk Analyst- Turners Group NZ
Helpdesk Analyst- Turners Group NZ
Turners Group NZ Ltd is part of the Turners Automotive Group and we're very proud to have been helping Kiwi's buy and sell used vehicles for over 50 years.
We currently have an opportunity for an experienced Helpdesk Analyst to join our fantastic team in Ellerslie.
The key focus of this role is to attend to helpdesk queries in a timely and efficient manner. This role will also involve:
Providing First and Second level support to internal and external customers;
Prioritising and managing helpdesk tickets in order to keep in line with SLA’s;
Resolving issues or escalating where required;
Assisting with the implementation and changes to computer and communication hardware throughout the company.
We are looking for someone with a bright and friendly manner, who has fantastic attention to detail and who demonstrates a high level of professionalism and integrity at all times.
In addition, our ideal candidate will also possess the following:
Previous IT Helpdesk experience in a medium/large organisation;
Excellent interpersonal skills with a clear & bright telephone manner;
Time Management and organisation skills;
Proven ability to work independently or as a part of a team.
An IT certification would be highly desirable but more importantly is the ability to manage your workload and attend to queries in a positive and efficient manner in a busy, often high pressured environment.
Apply here:
https://turners.careercentre.net.nz/job/helpdesk-analyst/penrose/2437
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IT Graduate- Fonterra, Auckland, NZ
IT Graduate- Fonterra, Auckland, NZ
About the opportunity:
Exciting 2-year fixed term opportunity to join our team as an IT Graduate. In this role, you will develop an in-depth understanding of principles and practices relating to different areas of IT. You will gain insight into critical functions that help to ensure our business operates effectively in a fast-paced and constantly changing environment.
Bring a learning mindset to solve problems and take on responsibilities that will equip you with the skills and knowledge needed for accelerated career development, while being supported with on-the-job learning and mentoring by our IT professionals.
We want you to experience:
Infrastructure Architecture, understanding best practices and principles
Learning how to implement and maintain IT Infrastructure (Server, VM, Database, Engineered systems, tools, storage, backup and Network Infrastructure environment)
Cybersecurity, understanding emerging cybersecurity threats and how to manage them
Learning how to manage and respond to security incidents
Service Delivery, learning how to own delivery excellence and optimization & ensure services are delivered according to agreements and best practice
Continuous Improvement/Innovation, developing skills around critical thinking, business logic, organisational processes, innovation and enterprise
This is a great opportunity to work in a global organisation, while developing a working knowledge of the underlying principles of critical IT processes and practices.
About you:
We’re looking for a graduate who is committed to experiencing everything this Fonterra IT Graduate programme has to offer. Our ideal candidate is someone looking for an opportunity to apply the knowledge they have gained throughout their studies to a unique and challenging environment.
You will be collaborative, with strong communication skills – both written and verbal. You will show initiative, have learning agility and your curiosity and ability to problem-solve will set you apart from other applicants.
Opportunity Eligibility:
Being in your final year of study in a relevant qualification, or recently graduated with this being your first full time role
A relevant degree (120 credits minimum) in either IT or other related Business Studies
GPA average of B or above
Must have permanent working rights in New Zealand at the time of application
You’ll gain hands-on experience in some unique projects while learning from subject matter experts to develop and enhance your technical capability.
In return you’ll begin your career with engaged and likeminded people who are passionate about the difference we can make, while gaining an understanding of what it takes to work effectively in a global organisation.
Apply here:
https://careers.fonterra.com/job/Hamilton-IT-Graduate/724651701/
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Customized Job Hunt Service:
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Navigate here for more information: https://www.dubai-forever.com/customized-job-hunt.html
IT Support- Ghella Abergeldie JV, Auckland, NZ
IT Support- Ghella Abergeldie JV, Auckland, NZ
The Ghella Abergeldie Joint Venture is seeking an IT Support Analyst to join our team on the Central Interceptor Project.
The Central Interceptor is New Zealand’s largest ever Wastewater Project consisting of close to 20km of tunnels, more than 17 shafts, a major pump station and substantial wastewater management and network infrastructure works.
In this varied role you will provide front-line primary technical support and end user services to our office and site-based teams on various technical issues and problems. Ensuring everyone has the IT equipment required for success in their day to day work on the Central Interceptor.
Some of the things you’ll get in involved in:
Provide day to day technical support to the end users
Assist the IT System Administrator with day to day running of the IT department
Support IT projects such as implementing new software and upgrading of hardware
Set up IT equipment for new starters and go through IT induction for new users
Keep a record of IT asset list
Trouble shooting for hardware and software
Facilitate the project mobile phone administration and hardware process
The successful candidate will have:
Qualification in Information Technology or equivalent ideal but not essential
Minimum 2 years’ experience providing level 1 technical support to a medium sized organisation
CompTIA A+ certification preferred
1-2 years network skills
A great attitude, and be a team player who loves interacting with all different types of people
Excellent planning and organisational skills
Communication skills that are clear, concise and easily understood both in written and verbal form
Full clean driver’s license as you will be required to drive to different sites in Auckland
The ability to maintain confidentiality
Apply Here:
https://www.gajv.co.nz/jobs/1351979-it-support
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IT Support Technician- TOMRA, Auckland, NZ
IT Support Technician- TOMRA, Auckland, NZ
Job Description
Our talented team are in search of an IT Support Technician to join our dynamic, focused, fast paced Global IT function.
Based in the Auckland office and reporting to the Service Desk Team Leader this role will be responsible for looking after all things IT and supporting the help desk. As an internal support person you will be interacting with all team members of the business to assist in solving technical issues. We are open to recent graduates for this role.
In this role you will:
Be the first point of contact for all IT queries within the business.
Collaborating closely with staff and your team members ensuring great communication and timely resolution of issues.
Respond to incoming tickets via email, ticketing system and teams.
Ordering of hardware for the business as well as building and installing this hardware.
Ensuring SLA's are being met.
Ensuring user training is kept to a high level.
Qualifications
About you:
Qualification in Computer Sciences from tertiary or IT institution.
Knowledge of networking basics.
An ability to develop and maintain key internal & external relationships
A proven drive for results and an ability to self-manage.
A positive attitude and motivation to learn
Happy to travel locally between our various sites.
12 months experience in a similar role would be advantageous
Apply here:
https://jobs.smartrecruiters.com/Tomra/743999779392225-it-support-technician
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You may also submit your CV here >>>>>>>>
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