Systems Administrator- CrowdStrike, USA - Kirkland, WA

 Systems Administrator- CrowdStrike, USA - Kirkland, WA



About the Role

The CrowdStrike Information Technology Service Desk Team is looking for an IT Systems Administrator to join our team. The ITSD Team is a key component of the CrowdStrike family and is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will facilitate, implement, troubleshoot, problem solve and enhance the ITSD Team’s support, systems and operational responsibilities.

This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, constantly learning new technologies and processes, solving difficult problems, coming up with creative and unorthodox solutions and thinking well on their feet.

Duties and Responsibilities

    Serve as a front-line Service Desk support technician and assist with inbound support requests to receive, triage and facilitate a resolution for internal customers

    Maintain an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations

    Manage CrowdStrike endpoints via SCCM, Jamf and AirWatch. This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems

    Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets

    Configure new-hire systems and perform IT on-boarding for new employees

    Act as a local resource for hands-on and eyes-on assistance in the server/networking room

    Potential occasional travel to remote offices for similar projects

    Collaborate with (getting help from or providing help to) Service Desk Team members and other teams’ subject matter experts when working on projects or new initiatives

    Implement, improve and document new and existing policies, procedures and processes for various IT systems

    Maintain inventory and assist with asset procurement, delivery and shipping

    Provide support for A/V equipment in office conference rooms

    Assist in supporting employees in the office as necessary

    Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required

Required Skills

    Effective communication, patience, tenacity and follow-through in tracking, troubleshooting and bringing to resolution internal customer support calls

    Ability to explain complex technical concepts/procedures/policies to non-technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues

    Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner

    Intermediate knowledge of OS concepts and Active Directory account creation and maintenance with some OU and Security Group management

    Tangible understanding of security best practices, worst practices, concepts and real-world applications

    Must have effective written and verbal communication skills; speak fluent English

    Must be capable of lifting 50lbs

Preferred Skills

    Experience with scripting or reverse engineering scripts in PowerShell, Bash, Python with exposure to scripting for task automation (JAMF/SCCM)

    Experience with systems management and automation including a basic understanding of Group Policy, WSUS and automation services

    Experience with basic troubleshooting and network concepts with a fundamental understanding of TCP/IP, DNS, IP addressing, connectivity troubleshooting, cabling, etc.

    Fundamental understanding of the Linux, Windows and Mac command line, services, data manipulation, installation and system operation

    Experience with VMWare or Hyper-V virtualization, including deployment, management and troubleshooting

    Mid to advanced understanding of security concepts and best practices

    Experience with mail flow and basic troubleshooting on mail systems such as Exchange and Google Apps



Benefits of Working at CrowdStrike:

    Remote-friendly culture

    Market leader in compensation and equity awards

    Competitive vacation and flexible working arrangements

    Comprehensive health benefits + 401k plan

    Paid Parental Leave, including adoption

    Wellness programs

    A variety of professional development and mentorship opportunities

    Open offices have stocked kitchens, coffee, soda and treats



Apply Here:

https://crowdstrike.wd5.myworkdayjobs.com/en-US/crowdstrikecareers/job/USA---Kirkland-WA/Systems-Administrator_R5922

=======================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


CV Posting:- We create your online profile on 30 leading job portals and job boards that are specific to your sector and region. Recruiters increasingly search on these for desired candidates.

Navigate here, to read more:

https://www.dubai-forever.com/cv-posting-service.html