IT PMO Lead (Mid-Senior Level)- ERM, London, UK
Purpose of the Role:
ERM IT PMO is seeking a competent IT PMO Lead to manage global IT project demand, resources, schedules, risks and dependencies, and financials. The IT PMO Lead facilitates the IT Portfolio Review Board and communicates and reports project approval and status using approved technology and standards. Additionally, the position supervises the Portfolio Support work stream within our matrix organization. Exceptional candidates have cross-functional, global experience in an established IT PMO, excellent written and verbal communication skills, and experience implementing and maintaining MS Project Online (PWA) and integration to Power BI reporting.
Role Dimensions:
Reports to Global Head of IT PMO
Liaise with IT PMO, Operations, Enterprise Architecture, Security, Process Excellence, and others as applicable
Works with global ERM partners and external suppliers as applicable
Occasionally required to work out of hours to support global teams
Principal Accountabilities:
Collaborates with global partners, directors, and C-level executives to the right projects, people, and timing for the IT project portfolio
Performs the day-to-day operations around demand and project management strategically, tactically
Conducts audits of IT PMO staff, processes, and tools for accountability, transparency, compliance, and quality
Operates within the IT PMO governance processes, supporting both the delivery teams and the business to ensure a pragmatic balance between control and timely delivery and quality
Chair planning meetings, providing information on new or amended assignments, securing approvals, and updating the plan
Maintains visibility to and represents all aspects of the work intake and demand management processes within the IT PMO and IT work streams including financial planning and costing; resource availability management; capacity planning; work tracking and delivery; supplier/vendor engagement as well as the functions related to IT project delivery
Proactively manages change control and communicates impact in project scope, identifies risks/issues, and devises contingency plans
Identifies and manages project dependencies and critical paths while maintaining accurate project plans with real-time milestones, tasks, and project health data for the portfolio in the PPM tools
Maintains and improves the demand management processes and tools, e.g., systems, applications, documents, and job aids and working with IT to maintain and enhance as the organization continues to grow
Reduces duplicity and redundancy,
Maintains MS Project Online (PWA) and integration to Power BI for portfolio health and performance reporting, plus organization-wide communications related to portfolio pipeline, active projects, and resource availability
Supervises and mentors Project Managers, Coordinator, and Change Leader as needed to ensure they are successful in their roles, and projects have proper resources, tools, and technology to efficiently manage projects end to end
Adheres to company governance, policy, and security controls and manages projects to the same standards
Knowledge, Skills and Experience:
7+ years working in an established PMO
5+ years in IT Demand Management, Programme/Project Management, and Resource Planning
Four-year degree in Business Administration, Human Resources, Information Technology, or equivalent combination of education and experience
Advanced MS O365 skills required
Expert in MS Project Online, PWA, and integration to Power BI and SharePoint
Experience planning and scheduling simple to complex programmes and projects for global teams
Experience of analysing project plans, dependency management, baseline management and resource usage across a programme portfolio
Proficient in portfolio, programme and project risk and issue management
Strong analytical and reporting skills
Excellent communication skills and ability to build strong relationships
Proven cross-functional experience within IT and Business executives and resource managers
Personal Attributes:
Assertive yet collaborative leader and motivator
Team-oriented, supports operational and digital transformation
A commitment to teamwork, driving results, and shared accountability
Excellent communication skills written and verbal
Driven and committed to see activities to completion
High performer in stressful, ambiguous, or demanding situations
Comfortable working within a maturing organization
Passionate about environmental sustainability
Apply Here:
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