System Administrator- Thales, Auckland, New Zealand

 System Administrator- Thales, Auckland, New Zealand


The Role

Travelled by public transport in Auckland recently?  When you bought your ticket or tagged on and off with your AT HOP card, you were using Thales know-how.

The Thales New Zealand Operations team for the Auckland Integrated Fares System (AIFS) delivers maintenance and support services for AIFS devices and systems.  The team uses an IT Service Management tool which provides centralised planning and management of services using ITIL methodology.

The three primary operational services provided by the team are:

    Service Desk
    Maintenance and management of field devices
    Operational management and support of systems and test facility

Responsibilities

    Providing effective, reliable, and timely administrative support for assigned Business Applications.
    Provide daily support for AIFS, business applications and resolving related technical issues.
    Provide daily support for AIFS related hardware and operating systems across multiple environments.
    Lead, as a subject matter expert to provide advice as and when required for AIFS applications and infrastructure.
    Provide daily administration support for users of AIFS and other assigned applications.
    Running reports and publishing to a central location on regular basis or as requested by the Customers.
    Monitor and manage the security, capacity, load and performance of AIFS and other major Business Systems.
    Monitor and manage the interfaces and associated log files between AIFS, Devices and other major Business Systems.

Requirements

    MCSE or equivalent certification
    Exposure to automation tools such as Puppet, and monitoring systems  such as New Relic and Papertrail.
    Knowledge of ITIL practices and processes.
    Experience in ticketing or public transportation industry.
    Experience in conducting training sessions for small groups of application users.
    Exposure to Project Management environment and terminology.
    Knowledge of SQL programming language.
    Must undergo Police Security Clearance.
    Must be willing to travel to other Thales sites on an infrequent basis for relief manning, support, or training courses.
    Must hold a current Full NZ Drivers Licence.

You must have a valid Work Permit or Visa to be considered for the role.



Apply Here:
https://jobs.thalesgroup.com/job/-/-/1766/17137766816

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