IT Support Specialist (Server)- Nestlé, Bangkok, Thailand

 IT Support Specialist (Server)- Nestlé, Bangkok, Thailand


A DAY IN THE LIFE…

 

    Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines.  Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities
    Provide 1st level of IT infrastructure support  e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes.  Diagnose system-related incidents and take correct for the immediate resolution; escalate to the IS/IT for second level resolution. Complete the works as scheduled / in accordance with service level agreements and meets the business requirements as defined
    Provide input (recommendation & justifications for new/replacement) for the IT budget  (CAPEX and OPL) planning.  Monitor and control IS/IT cost against the approved budget
    Work with market IT and IT suppliers for the opportunity of IT cost reduction,  propose and implement the approved initiatives to optimize total IS/IT cost in the market
    Provide support to the initiatives related to IT Security Awareness within market/region
    Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization

 
ARE YOU A FIT?

 

    Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security,  Network & Telecommunication for FMCG business
    Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts
    Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc
    Project management experience
    Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market
    Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology
    Good command Thai and English



Apply here:
https://jobdetails.nestle.com/job/Bangkok-IT-Support-Specialist-%28Server%29/668907201/?feedId=256801&utm_source=NestleCareers

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