IT Specialist- Sentinel, Chicago, IL, US
Responsibilities
Sentinel Technologies is looking for an IT Specialist to help with Level 1/2 support for our Client. They will be transitioning from EHR to Epic and this resource will be helping with front line support, inventory, labeling of printers and desktops, and calls. The ideal candidate will have great customer service skills, good Excel/Microsoft skills knowledge, and experience 1:1 with providers. This position is a contract role working onsite and requires travelling to different client sites, Client located at Chicago, IL.
You can sit remotely once you are fully trained.
Qualifications
Provide responsive level one/two support to employees on a variety of technology issues
Identify, research and resolve complex technical problems
Perform triage for incoming tickets and assist with coordinating with other techs for site dispatch
Troubleshoot, repair and upgrade computers as necessary
Resolve hardware/software conflicts and perform basic network troubleshooting
Support employee mobile devices including cell phones, hot spots and tablets
Athena or Dentrix knowledge is also a plus
Knowledge of HIPPA is a plus
“Nice to have” basic clinical environment experience
Work on-call / afterhours support once a month
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver’s license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Apply Here:
https://careers-sentinel.icims.com/jobs/3284/job?utm_source=indeed_integration&iis=Job+Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&mobile=false&width=949&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330
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