IT Support Specialist- PERSOLKELLY SINGAPORE PTE. LTD., Singapore

 IT Support Specialist- PERSOLKELLY SINGAPORE PTE. LTD., Singapore


Roles & Responsibilities

About the Client

Our Client is a MNC Company


Responsibilities

    Troubleshoot to resolution Windows, MSFT Intune, Apple Mac, Mobile devices, copiers and other internal application software issues as assigned
    Office 365 account administration and troubleshooting Image, configure, upgrade, and repair Dell desktops and laptops
    Active Directory & MS Exchange account administration including add/change/move requests Administer and maintain iPhone and Android mobile phones\tablets via MobileIron MDM
    Onsite support if required at multiple sites in Singapore Remote support for all other metros in APAC (Australia, China, Hong Kong, Japan, Indonesia, Korea)
    Complete desktop and telecom related projects as assigned (e.g., software or hardware deployments, office moves, IT license audits, etc.).
    Help troubleshoot and work with telecom engineers to resolve end user telecom issues
    Provide outstanding customer service
    Help build and a rich IT knowledge base by creating and maintaining process and resolution documentation


Skills/Requirement

    2 - 3 years' experience working in a fast paced and dynamic, very customer-focused IT end user support environment
    Understanding of system administration, networking Experiences in System Administration (Exchange, DHCP, Microsoft System Center Imaging Solution, Azure AD, Intune, Mac System, Jamf, event support and Corporate End User Support are critical.
    Advanced to expert knowledge of Windows, Mac OS, and MSFT Tools Intel based Mac hardware/software support is desired
    Certifications including MCDST or higher Microsoft IT Professional certification or Dell IT Pro certification are desired.
    Detail oriented, deadline and results driven with strong customer service background
    Excellent written and verbal communication skill


Apply Here:
https://www.mycareersfuture.gov.sg/job/information-technology/support-specialist-persolkelly-singapore-e1c222cf65e0ceabff47c53577a64a9b

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