Desktop Support Analyst - Stantec, Auckland, NZ

 Desktop Support Analyst - Stantec, Auckland, NZ


About the role

The Desktop Support Analyst is responsible for supporting daily operations, which encompasses Windows Server services, enterprise applications, desktop and mobile services.

Your key accountabilities will include:

• Provide user facing operational support for desktops and applications. Contribute to the resolution of operational problems by working collaboratively with virtual peers.

• Resolve ITSC tickets within agreed timeframes and ensure all tickets are correctly documented.

• Conduct Queue Management activities, including the management and auditing of the Incident and Service Request queues on a daily basis, and monitoring and alerting managers on trends.

• Conduct proactive maintenance and administration of designated services, including: implementation, configuration, and monitoring.

• Test and deploy software updates and security patches to servers and workstations.

• Collaborate with other IT service teams and the Procurement team on lifecycle management to ensure that local IT assets are fully and effectively used during their effective life.

• Support corporate policies, procedures and best practices pertinent to supporting Stantec’s Infrastructure

• Contribute to internal IT Operational/Infrastructure initiatives.

• Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.

• Contribute to the development of operational procedures and documentation.

• Able to work after office hours as required.

• Able to travel across offices.

• May also have a skillset or other responsibilities in supporting Stantec infrastructure which may include but is not limited to workstation, network, server and backup.

Title:

Desktop Support Analyst - Auckland

Qualifications:

To be successful for this role you'll need:

To have recently completed a Tertiary or industry qualifications in Information Technology (or equivalent), with some experience of working in an IT environment and:-

Intermediate level of knowledge of:

o Microsoft operating systems ( Windows 7, 8,10)

o Imaging, configuring desktop and troubleshooting hardware issues

o Office 365 support

o ITIL Service Management best practices, plus

Basic understanding of:

o Microsoft server operating systems

o Office 365

o Network principals technologies and services

o Backup concepts, software/hardware technologies

To be eligible for this role you must be a permanent resident or NZ citizen. You must have valid driver’s license and passport as travel will be required, including some international.

You will be naturally curious, passionate about process improvement and able to work with minimal supervision within a geographically-dispersed team. You will have strong verbal and written communication skills, a ‘customer-orientated’ approach and with a can-do attitude when faced with business challenges.



Apply Here:
https://stantec.jobs/auckland-nzl/desktop-support-analyst-auckland/3A06CF8D38704113A9A9051BC95CFB8B/job/?vs=1554&utm_source=Indeed-DE&utm_medium=Job%20Aggregator&utm_campaign=Indeed

System Administrator- Thales, Auckland, New Zealand

 System Administrator- Thales, Auckland, New Zealand


The Role

Travelled by public transport in Auckland recently?  When you bought your ticket or tagged on and off with your AT HOP card, you were using Thales know-how.

The Thales New Zealand Operations team for the Auckland Integrated Fares System (AIFS) delivers maintenance and support services for AIFS devices and systems.  The team uses an IT Service Management tool which provides centralised planning and management of services using ITIL methodology.

The three primary operational services provided by the team are:

    Service Desk
    Maintenance and management of field devices
    Operational management and support of systems and test facility

Responsibilities

    Providing effective, reliable, and timely administrative support for assigned Business Applications.
    Provide daily support for AIFS, business applications and resolving related technical issues.
    Provide daily support for AIFS related hardware and operating systems across multiple environments.
    Lead, as a subject matter expert to provide advice as and when required for AIFS applications and infrastructure.
    Provide daily administration support for users of AIFS and other assigned applications.
    Running reports and publishing to a central location on regular basis or as requested by the Customers.
    Monitor and manage the security, capacity, load and performance of AIFS and other major Business Systems.
    Monitor and manage the interfaces and associated log files between AIFS, Devices and other major Business Systems.

Requirements

    MCSE or equivalent certification
    Exposure to automation tools such as Puppet, and monitoring systems  such as New Relic and Papertrail.
    Knowledge of ITIL practices and processes.
    Experience in ticketing or public transportation industry.
    Experience in conducting training sessions for small groups of application users.
    Exposure to Project Management environment and terminology.
    Knowledge of SQL programming language.
    Must undergo Police Security Clearance.
    Must be willing to travel to other Thales sites on an infrequent basis for relief manning, support, or training courses.
    Must hold a current Full NZ Drivers Licence.

You must have a valid Work Permit or Visa to be considered for the role.



Apply Here:
https://jobs.thalesgroup.com/job/-/-/1766/17137766816

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Solutions Architect - Microsoft Dynamics ERP- Hitachi, Auckland, New Zealand

 Solutions Architect - Microsoft Dynamics ERP- Hitachi,  Auckland, New Zealand


Job Description

    Discovery: Meet customers and lead discovery workshop of requirements. Develop Business Requirements Document, Business scenarios and key use cases. 
    Solution Presentation: Lead configuration and presentation Microsoft Dynamics Solution presentations for key business scenarios
    Design Validation: Review and validate that the design documents and solution artifacts prepared by business analysts meet the customer's requirements.  Improve the solution artifacts as needed.
    Lead Training, SIT and UAT phase



Qualifications

    Bachelor's degree is required
    At least 7 years of experience with Microsoft Dynamics AX and Microsoft Dynamics 365 for Operations in functional configuration
    At least one Microsoft Dynamics AX or Microsoft Dynamics 365 for Operations certification is required
    Should be able to understand at least 2-3 different key functional areas of the ERP solution
    Good English language verbal and written communication skills
    Ability to understand, communicate, interpret order to cash, procure to pay business processes and requirements.
    At least 10 years of experience with ERP system
    POS Exposure is desirable but not required


Apply Here:
https://careers.hitachi.com/jobs/7890477-solutions-architect-microsoft-dynamics-erp?tm_job=743999784195822HS&tm_event=view&tm_company=2531

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Cloud Architect- Amazon, New Zealand

 Cloud Architect- Amazon, New Zealand


About the Role

As a Cloud Architect, you will work with our customers to deliver AWS solutions such as web applications, enterprise applications, High-Performance Compute (HPC), batch processing & big data, archiving & disaster recovery for a wide range of industries. You will also have the opportunity to help our partners develop technical expertise and capacity. Lastly, you will deliver proof-of-concept projects, topical workshops, and lead implementation projects.

This role combines thought leadership across the globe with cutting code, designing architectures, and helping our customers build system components as they move and build new applications in the cloud.

Responsibilities:

· Deliver technical solutions that solve for new levels of complexity, scale and performance, enabling breakthrough innovations for customers
· Apply and create best practices in multiple technical domains using AWS and third-party technology products
· Guide customers appropriately following our AWS Well-Architected Framework
· Drive deep architectural discussions to ensure solutions are successfully deployed in the cloud
· Manage migrations of existing applications and development of new applications using AWS cloud services
· Work with AWS field business development, marketing, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB/RDS databases, AWS Identity and Access Management (IAM), etc.
· Work closely with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps
· Gather real world implementation challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services



Apply Here:
https://www.amazon.jobs/en/jobs/1817883/cloud-architect

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Software Engineer- MATRIXX, New Zealand

 Software Engineer- MATRIXX, New Zealand


What You Will Do:

Responsibilities include:

• Timely implementation of the ongoing design of MATRIXX's software products
• All phases of development including requirements definition, design, coding and testing
• Integrate feedback from architects into product development
• Thorough testing of developed code with unit tests, and when required integration and system tests
• Support debugging and issue resolution for escalations that may arise in the field• Work to the Principal Telecoms engineer

What You Will Bring (Required Qualifications):

5+ years overall software development experience are required.

• Strong Java and C++ programming experience
• Strong scripting language skills (preferably Python)
• Experience working in a Linux development environment
• Highly team oriented, collaborative and flexible
• Experience with Telecommunication protocols, notably the Mobility protocol CAP and Diameter
• BS or MS Computer Science or related subject area• Understanding the processes and requirements to develop software that is available 24x7
• Ability to work remotely

The Extras (Desired/Preferred Qualifications):

•Experience in rating/charging business logic as applied to OCS (Online Charging) for mobile
• Previous start-up and small company experience
• Telecommunications and enterprise software experience• Experience or a willingness to work to Cloud Native principles using technology such as Kubernetes

Why MATRIXX?

•An industry disruptor building tech that’s leading and shaping the telecommunications industry     
•Global customers who believe so strongly in us they have invested in our success
•A cloud native architecture and patented real-time engine leading the way in the 5G revolution

Why You at MATRIXX?

•A strongly collaborative culture – enjoy working in a politics-free environment
•Active employee involvement in shaping our future
•A global community – making a difference in 20+ countries



Apply Here:
https://jobs.jobvite.com/careers/matrixx/job/oTfxhfwG?__jvst=Job%20Board&__jvsd=Indeed

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Bring out your talent, skills and abilities, thus winning over the interviewer/ recruiter just like how you would when you were sitting in front of her/ him, right?

Dubai-Forever.Com’s CV Writing Service is amongst the best-rated in the entire MENA region. Here's why...

Shabbir Kagalwala, the professional CV writer:
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3) BA in English & Literature from St. Xavier's College, Mumbai, India.


4) Hands-on, active recruiting experience from 1998 – 2008 (with 8 solid years in the UAE), with 2 MNC firms (Oil & Gas and FMCG) that are also leaders in their respective domains.


5) Interviewed on 2 popular Dubai radio channels: Radio Mango 96.2 FM and Radio ME 100.3 FM.

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