Junior Cloud Engineer- Standard Chartered, Bukit Jalil, Malaysia

 Junior Cloud Engineer- Standard Chartered, Bukit Jalil, Malaysia


The Role Responsibilities

    Implement a state-of-the-art platform to enable our customers to gain a faster time to market
    Be recognised as trusted partner for business application owners and other technology teams who seek to make use of Cloud based infrastructure
    Provide technical design expertise to application and delivery teams

    Introduce & support emerging technology and best market practices to ensure consistent and state of the art systems are built and business achieves enhanced benefits
    As a Cloud Engineer your role may vary depending upon the vertical you serve as:
        Cloud Security Engineer
        Systems Engineer (Cloud)
        Cloud Developer
        Cloud Architect
        Network Engineer (Cloud)

    Special responsibility for:
    Ensuring that platform conforms to Standard Chartered security best practises and is fully consistent with Bank audit and compliance requirements and fully consistent with the design ethos and technical requirements of external cloud providers
    Full-Stack development
    Software testing during deployment cycles
    Architectural design and continuous improvement of the platform adhering to regulator and compliance requirements
    Supporting adoption of containers and container control frameworks for external and internal Cloud Services, including container platform selection and design, cost and license planning and ensuring that self-service design/deployment/control web containers is appropriate for requirements
    Ensure lifecycle management consists of documentation such as test cases, source code repositories etc are actively used and maintained
    Perform other duties as assigned or required

 
Our Ideal Candidate

    Graduate/Postgraduate in Engineering with 0- 1 Years’ Experience in IT roles.
    Should be technically sound in one of the skills like Java, Python, Cloud, Full stack, etc.
    Ability to articulate and explain concepts and ideas contextually and visually.
    Good technical skills, IT skills, good verbal and written communication skills and good organizational skills.
    Good problem-solving skills and team player



Apply Here:
https://scb.taleo.net/careersection/ex/jobdetail.ftl?job=144926

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BI Data Analyst- TTMS Software, Malaysia

 BI Data Analyst- TTMS Software, Malaysia


You will be working in a team that uses the very latest cloud technologies to ingest, aggregate and make available for analysis, complex, multinational data sets capturing digital engagements, customer interactions and medical enquiries. You will have the opportunity to shape the future strategy for the group and to recommend the most business efficient approaches to data management that meet customer requirements. You will be encouraged to show initiative and are enthusiastic about working in a fast moving and agile environment.

Must have :
•    Experience in gathering requirements for Analytics and/or ML projects.

Requirements :
•    At least 3-years of experience
•    English level: B2/C1
•    Linguistic and communication skills - the ability to put thoughts into words
•    Practical knowledge in scope of business analysis area for IT solutions
•    Analytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniques
•    Knowledge of issues related to the usability of systems/ application
•    Good ability to elicit and define requirements on many levels (User requirements, functional and non-functional requirements)
•    Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
•    Managing and working with stakeholders in order to understand business needs
•    Defining and setting the scope of the project/release/sprint
•    Practical knowledge of requirements definition techniques (use cases and scenarios, user stories, acceptance criteria)
•    Practical knowledge of analytical artifacts (process modeling, process mapping, conceptual and logical modelling, data dictionary, requirements modeling, business rules, decision tables, etc.)
•    Translating requirements into specifications, ability to use precise technical language, creating high-quality documentation
•    Ability to anticipate potential problems, determine and implement solutions, strong problem-solving skills
•    Ability to influence decision making through analysis
•    Good understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches,
•    Knowledge of Scrum framework and roles
•    Requirements management throughout their lifecycle, ensuring requirements are tracked and traced, the ability to manage changes in requirements effectively
•    Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
•    Curiosity and analytical thinking, ability to ask the right questions, ability to challenge requirements and business process
•    Good knowledge of techniques of workshop facilitation
•    Demonstrated ability to work independently as well as a member of a team
•    Knowledge of UX aspects and how to collaborate with UX specialist, knowledge of User-Centered Design process
•    Understanding the customer experience, prototyping and designing basic wireframes
•    Ability to plan, organize and structure work, ability to estimate and deliver tasks within scheduled dates
•    Ability to lead the team (organize & coordinate work)
•    Ability to share knowledge and train others
•    Working closely with developers, testers, solution architects etc.


Apply Here:
https://candidates.myfuturejobs.gov.my/search-jobs?jobId=0f38f24aa6ef4a058a6d40f9a014e631

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Domain Support Specialist- Ericsson,Sunway, Malaysia

 Domain Support Specialist- Ericsson,Sunway, Malaysia


Our Exciting Opportunity:
 

We are now looking for a Domain Support Specialist to secure site utility management as part of customer service fulfillment and operation and field support includes utilities, routine billing processing and support service operation.

 

You will:

    You will establish centralized support service operation for billing and utility management as part of customer service fulfillment.
    Handle real estate agreements, negotiation, utility payment, site permitting, and licensing of telecommunication network sites/facilities.
    Focus on improvement of support service operation
    Secure Escalation support for Service surveillance and Field service.
    Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
    You will have 5-10 years of experience managing telecom site utility management

 

To be successful in the role you must have:

    Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
    Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
    General Mobile Telecommunications knowledge with experience in site acquisition, property management, site utility management, licensing and permit.
    KPI and financial analysis
    Analytical and automation capabilities
    Basic understanding and working knowledge of payment methodologies, real estate agreements


Apply Here:
https://jobs.ericsson.com/job/Sunway-Domain-Support-Specialist-10/734461302/?feedId=47200&utm_source=Indeed&utm_campaign=Ericsson_Indeed

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IT Support Technician- Maersk, Malaysia

 IT Support Technician- Maersk, Malaysia


The IT Support Technician will be in charge of providing onsite support for desktop management, asset management and physical support for other IT equipment. Has responsibility for fulfilling incident and service requests that require physical onsite presence, proactively working with the remote support teams. Has responsibility for action all assigned requests and incidents and for meeting agreed service levels. Provides technical input and recommendations to continuous improvement projects both at regional and global level.

We offer

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key responsibilities

•Provides onsite support to Business Units for assigned incidents.
•Delivers support and advice for Facilities Management/Office Services regarding office move planning.
•Supports Hardware and Software asset management/tracking/auditing for devices not connected to the network and according to global processes.
•Delivers server housing support, management and LAN cabling troubleshooting.
•Provides on call support for critical incidents outside of normal business hours and emergency situations as part of Business Continuity Plan requirements.
•Provides VIP support to selective customers as per SLA and agreement.
•Responsible for the IT strategy and key strategic projects and program as well as governance over cross functional processes.
•Ensure that IT systems are up and running, and build systems and functionality as and when necessary.
•Improve and ensure full collaboration between IT and the wider business.
•Families focused on assessing and translating new business requirements into functional or technical requirements.
•Satisfies the requirements by managing all delivery activities, including planning, execution, quality assessment and issue resolution.
•Focused on supporting the lifecycle of the systems and associated infrastructure.
•Function as the organizational ambassador for the specific knowledge area, and apply functional or technical expertise to support the organization's vision and strategic direction.
We are looking for

• Potential candidate willing to work in Johor, Port Of Tanjung Pelepas.
•Graduates in the field of Computer Science/Information Technology are encouraged to apply.
•1-3 years of exposure in dealing with IT hardware servicing/IT support environments would be hugely added advantage.
•Experience in a customer/client facing roles providing a hands on end to end problem solving approach would be hugely advantageous.
•Proactive and willingness to constantly improve oneself.
•Positive and strong attitude


Apply Here:
https://jobsearch.maersk.com/jobposting/index.html?id=MA-297279

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App/ Cloud Support (IT Support)- Accenture, Bangkok, Thailand

 App/ Cloud Support (IT Support)- Accenture, Bangkok, Thailand


JOB SUMMARY:

Provide day-to-day IT Support for the organization in the area of IT Infrastructure Operations. Resolving general technology infrastructure support incidents related to endpoints and service requests logged by end users via the IT Support Services.

JOB DESCRIPTION

    Responsible in troubleshooting basic end-user issues related to workstation, server, network, voice, assets and mobile.

    Responsible in processing service request related to endpoints such as but not limited to:

        Workstation installations, movement, upgrades, back-up, monitoring, and related workstation tasks based on agreed targets.

        Application of break-fix analysis on workstation operating systems, applications, utilities, Internet/Intranet tools, and related workstation services.

        Performing/assisting with the troubleshooting on managed active directory and other related services.

        Performing/assisting with the network/connectivity related tasks, and preventive maintenance

        Proactive monitoring of voice systems to ensure maximum availability and optimal operation of office phone systems including phone handsets, MDF/ IDF wiring, VoIP systems and voice circuits.

    Responsible in coordinating workstation hardware related issues to vendor.

    Responsible in providing timely and accurate update and information on assigned incidents and service request.

    Responsible on the timely escalation of incidents which cannot be resolved on time or would need vendor/third party support.

    Coordinates with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary. Ensures that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process

    Work closely with service providers to resolve workstation related issues and/or in provisioning new services.

    Responsible in performing workstation installation, upgrade, preventive maintenance, back-up, monitoring, access administration and other related communication and server infrastructure tasks.

    Maintains data integrity and ensures the security of workstations in accordance to standards and best practices (e.g., standards implementation/configuration hardening, secure access control, patch updates, etc.)

    Act as endpoint process expert.

    May be tasked as a Dedicated Support Engineer where required.

    May be tasked to coordinate or be a member of various continuous improvement initiatives of the organization.

    Responsible for Network Load Conversions for troubleshooting and training room set-ups.

    Performs assigned activities or tasks which are aligned to the set objectives by the management.

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Qualifications

Job Qualifications

EDUCATIONAL REQUIREMENT:

    Graduate of Engineering course, in any of the following discipline is highly recommended:

        Electronics and Communications Engineering

        Computer Engineering

        Electrical Engineering

    Or,  graduate of B.S. in Computer Science or Information Technology

WORK EXPERIENCE AND COMPETENCIES / SKILLS REQUIREMENTS:

    Must have at least two (2) years’ experience in an IT-related capacity.

        Technical experience must include the following:

        Basic to Intermediate skills in Workstation/Server/Network/Voice administration, operations & maintenance troubleshooting

        PC hardware troubleshooting

    Must have good command of English (oral and written communication), and effective presentation skills.

    Knowledgeable in the following standards: ISO 20000, ISO 27001; ISO 22301; CMMi for Services

    Background in Service Support, Service Delivery, IT Service Management, IT Operations.

    Certified in CompTIA A+, ITIL Foundation v.3, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Desktop Support Technician (MCDST) will be an advantage.



Apply here:
https://www.accenture.com/th-en/careers/jobdetails?id=R00055272_en

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