ICT Support Analyst - Helpdesk- Beca, Auckland, NZ

 ICT Support Analyst - Helpdesk- Beca, Auckland, NZ


The Opportunity

Our people rely on the systems technology and tools to be the best they can be in the work they do. When challenges arise, our IT Helpdesk is their ‘go to’ for guidance and support. This opportunity is to join the team providing 1st level support, resolving user requests via the phone by applying your technical expertise and your inquisitive mind for problem solving. Alongside colleagues, you’ll be performing administrative and maintenance tasks for the corporate network/domain and be part of the team providing effective and efficient ICT support to all Beca users. There is plenty of scope of on-going learning – you’ll have exposure to 1600 applications used across our diverse business lines.

About you

Ideally with 1-2 years’ help desk experience, you will be familiar with Office 365, Windows server, active directory, SCCM, security, file and directory permissions. You’ll have a strong commitment to excellent customer service – with experience that demonstrates your ability to easily communicate and connect with people. You enjoy digging into challenges and finding solutions, with the patience to interpret technical detail for users at all levels of IT knowledge. Most of all, you’ll be motivated and eager to be part of the Beca story while establishing and progressing your IT career.


Apply here:
https://beca.csod.com/ux/ats/careersite/1/home/requisition/6943?c=beca

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IT Developer – Application Engineer- Synovus, Atlanta, GA, US

 IT Developer – Application Engineer- Synovus, Atlanta, GA, US




Job Summary

Assists junior staff members and works with other developers and production Database Administrators to ensure scalable, efficient and optimized solutions. Works closely with customers, management, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Designs, develops, maintains and improves data structures, queries, reporting solutions, extract-transform-load (ETL) processes and data warehousing strategies for all mission critical projects. Ensures solutions are aligned with business and Information Technology strategies and comply with the organization’s architectural standards. Works closely with team members on the daily execution of deliverables and assists less experienced team members as needed.

Job Duties and Responsibilities

    Works on multiple, moderately complex, enterprise-wide projects requiring technical expertise. Participates in systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and production support.
    Assists in the development of project scope and serves as a project point of contact when necessary. Participates in project-planning sessions with customers, business analysts, and team members to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments.
    Conducts unit tests ensuring systems meet the needs of customer and line-of-business based on technical documentation. Provides ongoing maintenance of web applications and/or client/server applications or tools, depending upon previous involvement with projects.
    Manages unresolved production support issues across multiple areas of expertise. Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces.
    Makes modifications to existing software applications and modules in accordance with technical specifications and division standards. Reviews efforts to ensure compliance to application standards.
    Follows documented and approved Systems Development Life Cycle (SDLC) process and makes recommendations toward the development of reusable routines or components, including object-oriented base class reuse.
    Translates business and technical requirements into cross-functional business application systems, providing custom integration solutions, including major system enhancements. Collaborates with team members in setting development guidelines
    Provides application support as needed during regular and after hours.
    Remains informed and proficient regarding applicable industry technical innovations, trends, standards and new developments. Maintains current skills and remains knowledgeable regarding new tools and computer languages as applicable.
    Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
    Performs other related duties as required.


Minimum Education:

    Bachelor’s degree in computer science, information systems or a related field or an equivalent combination of education and experience.

Minimum Experience:

    Five years of related experience including data design and project management, using multiple programing languages, and using and managing metadata

Required Knowledge, Skills, & Abilities:

    Knowledge of data modeling and designing databases
    Solid understanding of systems development life cycle (SDLC), software best practices and development methodologies
    Strong technologist with excellent data analysis and ETL skills
    Knowledge of various databases such as MySQL and Oracle
    Knowledge of scripting languages such as C# and VB.Net
    Knowledge of Master Data Management (MDM) and Governance
    Knowledge of System DBA
    Understanding of multiple programming languages, systems, as well as data design and project management methodologies.
    Strong architecture, design, and development skills
    Understanding of building data warehouses for analytical and business intelligence solutions
    Understanding of business solutions that the data warehouse serves
    Strong analytical and diagnostic skills
    Skill in developing and organizing high-quality documentation
    Skill and flexibility managing multiple projects with large volumes of data in a rapidly changing environment
    Skill troubleshooting issues in a multi-tier environment
    Skill working with both business team members and technologists
    Leadership skills with an emphasis on teamwork

Preferred Knowledge, Skills, & Abilities:

    Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Database Administrator (MCDBA), Certified Data Management Professional (CDMP) or a Business Intelligence designation
    Experience in one or more Synovus lines-of-business
    Experience in the banking/financial services industry



Apply here:
https://careers.synovus.com/job/14221132/it-developer-application-engineer-remote/

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Systems Administrator- Bloomerang, Nashville, TN, US

 Systems Administrator- Bloomerang, Nashville, TN, US


Description

Ask Yourself

    Are you a passionate and curious go-getter that wants the opportunity to make an impact in a high-growth and fast-paced SaaS company?
    Are you excited about helping nonprofits reach, engage and retain the donors they depend on to achieve their vision for a better world?
    Does your company have a philanthropic mascot (Blossom the Orangutan) that oversees their 97% customer retention rate and stellar NPS scores?


If you answered yes to those first few questions then you may be just what we are looking for in our next Systems Administrator.

The Company

    Through acquisition, Kindful and Bloomerang have joined forces in supporting tens of thousands of non profit professionals globally. Our stand-out team of 200+ employees believes in the value of life with a mission, and they take great pleasure in helping passionate charities make smart decisions that help them reach out, grow, and thrive through easy-to-use software. Together, we’ve created the highest-rated fundraising/donor CRM platform on the market and we are excited for the opportunity to add folks like yourself to our best-in-class culture.


The Role

    The Systems Administrator will be responsible for designing, implementing and maintaining IT systems for Bloomerang.  Our ideal candidate is a self starter and possesses technical leadership skills and enjoys mentoring other team members to help build a world class technology team.


From The Hiring Manager

    “We are growing fast and believe this is an amazing opportunity for the right candidate to make a strong impact on the development, implementation and ongoing performance of our growing information and technology strategy.” - Seth, Director of IT


Knowledge/Experience (We’d love for you to have)

    Okta - including Universal Directory, SSO & MFA
    DNS, DHCP, WAPs, firewalls, switches and general networking methodologies
    Google Workspace and general email administration concepts
    Enterprise Monitoring Solutions
    Cloud Hosting Solutions - AWS & GCP preferred
    Various scripting languages such as PowerShell & Python


Who You Are

    Detailed & Accurate (Measure Twice, Cut Once)
    Strong Customer Service and Interpersonal Skills
    Self-Motivated and Responsible Team Player
    Strong Technical Aptitude with a Positive Attitude
    Organized


We are not an Active Directory shop, so we're looking for individuals that are open-minded to new user management technologies


Apply here:
https://jobs.jobvite.com/careers/bloomerang/job/ooqnhfwc?__jvst=job%20board&__jvsd=Indeed

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Cloud Architect- Border States, US

 Cloud Architect- Border States, US


Job Summary

Accountable for defining and delivering our enterprise cloud governance model. Leads the definition of the desired target state and creates the associated roadmaps and consults internal IT staff on infrastructure and cloud related initiatives.  Works with the latest technologies through vendor relationships and proof of concepts, solving large complex problems, and defining new technology enabled opportunities. Works closely with Engineering, Security, Development, and Enterprise Application owners to ensure the design, implementation, and integration of technologies within each team are aligned to meet industry standards, help achieve our strategic goals, and bring these teams together to ensure development and adoption of technologies integrate and work seamlessly.
Responsibilities

Essential Functions

    Serves as lead of our Cloud Center of Excellence (CCoE) and is responsible for defining and delivering our enterprise cloud governance model.
    Recommends Information Technology and cloud solutions and/or strategies by using technical breadth across multiple areas.
    Manages strategic alliances among partners, key business stakeholders, and IT teams to promote adoption and interoperability of applications and infrastructure solutions in a cloud environment.  
    Identifies new product features and feature gaps, provides guidance on existing product issues, and collaborates with Engineering, Development, and Security teams in solution creation to influence the growth of the cloud adoption.
    Serves as a technical leader undertaking complex initiatives requiring specialized technical knowledge.
    Partners across business and technology disciplines to present and deliver the needed architectures focusing on a cloud first mentality.
    Leads discussions with key stakeholders to design a hybrid cloud disaster recovery (DR) strategy and guides internal and external resources through deployment and testing processes.
    Participates as part of our enterprise DR leadership team to ensure business outcomes are met through proper infrastructure design and testing methodologies.
    Works with strategic vendors and partners to review and influence product roadmaps, strategies, execute PoC’s, and identify gaps and solutions.
    Responsible for generating and maintaining IT standards and procedures.

Non-essential Functions

    Participates in industry-related conferences and events.
    Provides technical and professional leadership via coaching moments to fellow employee-owners.
    Remains informed of industry trends, technology products, best practices, strategies, and services.
    Assists in negotiating vendor agreements.  
    Performs other duties as assigned by supervisor or designate.

Qualifications

    Bachelor's degree in computer science or related field or equivalent and related work experience.
    5+ years of experience in cloud specific IT functions.
    Technical expert in cloud and on-prem computing, storage and networking architecture.
    Deep understanding of various services and solutions - DRaaS, SaaS, IaaS, PaaS including all cloud models (public, private, hybrid, multi).
    Deep level architecture knowledge of the leading public cloud providers.
    Demonstrated ability to lift and shift existing applications to public, private, hybrid and multi-cloud environments.
    Expert level understanding of on-premise/edge infrastructure design (storage, compute, network).
    Expert level understanding of current vendor technology offerings in the hybrid cloud space.
     

Skills and Abilities

    Excellent customer service skills include being competent, accurate, responsive and engaged.
    A passion for keeping internal customers productive and solving problems, not just addressing symptoms.
    Self-driven and willing to take initiative.
    Ability to execute the vision relentlessly.



Apply here:
https://careers.borderstates.com/job/Fargo-Cloud-Architect-ND-58104/796781700/?feedId=352300&utm_source=Indeed&utm_campaign=BSE_Indeed

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Helpdesk Analyst- Northfield Savings Bank, Berlin, US

 Helpdesk Analyst- Northfield Savings Bank, Berlin, US


Job Responsibilities & Requirements

    The Helpdesk Analyst will be responsible for monitoring and responding quickly to resolve IT support requests via phone, email, and IT Help Desk ticketing system.
    We are looking for someone who is highly organized with a proven ability to efficiently handle detail with accuracy.
    The successful candidate will have strong interpersonal, communication, and organizational skills.
    A high school diploma, general education degree (GED), or equivalent is required.

 

Opportunity for Growth

    NSB has training opportunities to engage employees and assist with personal development within our company.
    Average Years of Service at Northfield Savings Bank is above 9! If you’d like to start a career in the banking industry, join our team!


Apply here:
https://www.nsbvt.com/careers/open-positions

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Infrastructure Architect- 2XM Technology Pty Ltd, Sydney, Australia

 Infrastructure Architect- 2XM Technology Pty Ltd, Sydney, Australia Excellent permanent role for an Infrastructure Architect, working as pa...