IT Careers

Desktop Support Specialist- Industrial Light & Magic, Singapore

Desktop Support Specialist- Industrial Light & Magic, Singapore

Job Summary:
Description

The Desktop Support Specialist serves as the initial point of contact for resolution of desktop/work group-related problems in a startup user environment. Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows, SCCM, Centos Linux, MAC OSX, VMware, MS Office, e-mail, Internet connections, and hardware/peripherals IT systems and support their users in an efficient, professional, courteous, and prompt manner.

Primary Responsibilities:

• Setup and upgrade computer systems in a networked environment with minimum end user interruption.
• Setup and upgrade computer systems in a networked environment with minimum end user interruption.
• Timely implementation and maintenance of drivers & patches on workstations.
• Research and recommend hardware and software solutions as needed.
• Administer mail systems, system installation and configuration, printing systems, installation of third-party software.
• Manage fundamentals of IT security protocol (account administration, etc.)
• In association with Production Engineers, install and configure software as well as troubleshoot and repair malfunctioning software in the PC environment.
• Integrate and support devices such as printers, networks, scanners, and digitizing tablets with Microsoft Windows systems, VMware, MAC OSX & Linux systems.
• Troubleshoot and repair or arrange for repair of defective computer equipment.
• Put in service calls and track service on machines (RMA #s, etc.).
• Communicate status of issues in progress to those parties concerned on a timely basis.
• Carry a mobile device during work and non-work hours and be available on-call when needed.
• Identify and recommend solutions to technical issues as needed.
• Document and communicate system support issues with end users, IT staff, and management.
• Plan, develop, and maintain project schedules.
• Perform special projects as needed.

Required Skills / Competencies

• 1-3 years of Windows and Linux desktop support experience.
• Good understanding of Linux and Apple operating systems.
• Good understanding of VMware.
• 1-2 years of SCCM experience.
• Ability to write scripts in some administrative language.
• Demonstrate the ability to integrate computer skills, customer support experience, and related education to exceed technical, business and customer requirements.
• Skilled at troubleshooting and fixing problems while minimizing customer stress levels.
• Good communication skills, able to communicate in a professional and friendly manner with co-workers and customers.
• Experience working in multi-national corporation a plus.
• Self-starter, energetic, good people/communication skills and ability to prioritize workload.
• Effective written/oral communication skills, interpersonal, and presentation skills to communicate complex ideas clearly.
• Team player that strives to maximize team and department performance.
• Detail oriented, highly organized, and able to handle a variety of tasks in an efficient manner.
• Ability to work in a start-up environment that has a high degree of ambiguity is highly desired.

Apply Here:
https://jobs.disneycareers.com/job/-/-/391/19773219

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

IT Executive- NUMEN CYBER TECHNOLOGY PTE. LTD., Singapore

IT Executive- NUMEN CYBER TECHNOLOGY PTE. LTD., Singapore

Roles & Responsibilities

Responsibilities:

Identify & resolve in-house technical issue.

Support roll out of new applications & evaluate new technology

Responsible for installing & configuring IT hardware operating systems & applications.

Monitor & maintain or troubleshoot IT systems & networks.

Provide helpdesk support to user(Windows & Mac)

Other ad-hoc duties

Requirements:

Possess at least a Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent

At least 3 years of helpdesk or support experience

Preferable from the IT industry

Strong usage of MS-Excel and data extraction from multiple systems / applications.

Possess good interpersonal and communication skills

Able to multi-task & prioritize work effectively

Able to work as a team

Candidate with programming skills will be an added advantage

Apply here:
https://www.mycareersfuture.gov.sg/job/engineering/executive-numen-cyber-technology-dd78d9f9febfe4b45842b7494d23d490

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Desktop Support Engineer- HORIZON SOFTWARE PTE. LTD., Singapore

Desktop Support Engineer- HORIZON SOFTWARE PTE. LTD., Singapore

Roles & Responsibilities

Job Responsibilities

● Provide IT technical onsite support for end user services problem

● Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching.

● Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management

● Support Windows OS, office software, and other Desktop Related Software & Hardware.

● Ensuring all work regarding are well documented

● Must possess the proven ability to install and configure new IT equipment

● Determine the best solution based on the issue and details provided by customers.

Job Requirements

● Minimum one (1) year of IT support experience

● Ability to perform the daily Support operations with minimum supervision

● Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices

● Possess knowledge in IT networking and LAN to troubleshoot computer problems

● Ability to quickly learn the customer's asset management process based on SOP & on-job training is required to be successful in this role.

Apply here:
https://www.mycareersfuture.gov.sg/job/information-technology/desktop-support-engineer-horizon-software-217d1a84e6d61ec4db95f824c02c0976

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IT Support Specialist / Engineer- FAR STREAM TECHNOLOGIES PTE. LTD., Singapore

IT Support Specialist / Engineer- FAR STREAM TECHNOLOGIES PTE. LTD., Singapore

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.
Responsibilities:

    Monitor system logs and activity on all servers and network devices.
    Provide fault resolution and escalation (Level 1 and 2).
    Ensure Industry best practices in IT are adhered to and can withstand audits.
    Maintain accurate documentation on networks and systems.
    Prompt service report as well as Routine maintenance report.
    To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

    Experience with on-site deployment, debugging and customer support.
    Communicate fluently in English - spoken and written.
    Resourcefulness, ability to problem-solve in a systematic approach.
    Good organization skill and able to work independently.
    Possess the right attitude to learn and execute with sense of urgency.
    0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

    Technical scope (Back-end) with strong network setup and debugging.
    Windows command line and IIS. SQL skills are a bonus.
    Automated logging, usage report generation and bug reporting.

Education:

    ITE / Diploma in Engineering or Information Technology preferred but not essential.
    Fresh graduate are welcome to apply.
    Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

Apply Here:
https://www.mycareersfuture.gov.sg/job/information-technology/support-specialist-engineer-far-stream-technologies-520d81950c4c15bfb1028174440ba22e

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IT Technician- CAE, Auckland, NZ

IT Technician- CAE, Auckland, NZ

Role and Responsibilities



Are you a brilliant, organised and experienced IT Technician looking to make your mark on a kiwi software success story? Join our great Auckland-based team in taking our airline performance software to the airline industry around the world.

CAE Crew Management Systems is on the lookout for someone special to join our team: The IT Technician will be the go-to person locally and for our remote team of 120 people.

We are looking for an IT Support Technician to be responsible for the overall IT Infrastructure in CAE Auckland and other remote team members of Crew Management Systems. You will manage and provide hardware, software and network maintenance and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to an implementation of technology services and resources.

The main tasks will include:

    Lead and grow the company’s technology with responsibility for the implementation of overall technology strategy in line with CAE global IT strategies
    Supervise and manage all functional areas of technology including hardware, software, technical support, network and systems administration and information security management.
    Work in partnership with Global team and technology partner (vendors).
    Responsible for performing more complex and non-routine specialized infrastructure systems administration support functions, such as troubleshooting, analysis, research, elimination of manual repetitive tasks and problem solving.
    Provide user training for new and existing user on new technology – Software and hardware. This will improvise the staff knowledge and skill for that system / application.
    Responsible for the overall technology design, engineering, configuration, operation and maintenance of hardware and software of servers, desktop, notebook and tablets.
    Establish and maintain system level access for all users – Active directory.
    Responsible and managing company Wintel servers, Active directory, Print server, QnE database, Exchange, O365, Docunet, Google platform, Workplace, SafeQ, Oracle, Hyperion, Pelesys and Gemini system, AIMS, Skyspeed, ePos and all other local and customer applications.
    Responsible for managing company network devices – Firewall, Web management server, Network policy, LAN and WAN Infra, WiFi infra.
    Responsible for managing and supporting all company computers such as desktop, notebook and tablets.
    Deliver flawless infrastructure services to support corporate strategic projects

The successful candidate will have at least 2 years experience in an IT Service Desk role or IT Technician role, with certification in Office 365 management and migration. We are requiring someone who is confident and capable to hit the ground running and manage their time effectively. You will need a can-do attitude to getting the job done.

Apply Here:
https://cae.wd3.myworkdayjobs.com/en-US/career/job/Auckland/IT-Technician_80394-1

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Desktop Support Specialist- Industrial Light & Magic, Singapore

IT Executive- NUMEN CYBER TECHNOLOGY PTE. LTD., Singapore

Desktop Support Engineer- HORIZON SOFTWARE PTE. LTD., Singapore

IT Support Specialist / Engineer- FAR STREAM TECHNOLOGIES PTE. LTD., Singapore

IT Technician- CAE, Auckland, NZ

Infrastructure Architect- 2XM Technology Pty Ltd, Sydney, Australia