Desktop Support Analyst- Virgin Media, London, UK

 Desktop Support Analyst- Virgin Media, London, UK


About the role

As a Desktop Support Analyst, you'll be part of the Digital Workplace Services team, which sits in multiple regions across the UK. The team is responsible for providing core customer facing IT services to support and solve any technical hardware issues.

So that's what you'll get up to, but what about us?

Well, we're super proud of our history, helping communities to stay connected with oodles of top-notch products and services. We offer the full works – broadband, TV, mobile and landline – equipping our customers out with the very latest tech.

But it's not just what we do, but why we do it that really matters.

Our mission is to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive. For us, it's critical that every single person can bring, and be, their whole selves at work, and we're working hard every day to achieve this.

Tell me more, tell me more...

It's your job to play a key part in giving a high level service to our internal VIP and executive customers, ensuring they are fully kept up to date of any progress on break/fix and/or change activity.

The must haves:

    Demonstrable experience in a similar Desktop Support Analyst position providing executive support for board members
    We would love you to bring previous technical IT experience, skills, training or qualifications, this can be personal, academic or work experience
    Expert knowledge of: Mac OSX, Windows 10 and Apple IOS devices
    A people focussed approach with strong customer service experience and communication skills which will allow you to communicate clearly to both technical and non-technical audiences
    Experience responding to problems and complaints and working in a timely manner to resolve issues
    The ability to assimilate, interpret and understand a range of different information so you can resolve or escalate accordingly

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

If you go on to be successful in your application, some of the many benefits include:

    25 days' annual leave, plus UK bank holidays.
    A defined contribution pension scheme, run by Fidelity, matched up to 10%.
    Access to wellbeing benefits such as the Unmind App, personal medical cover (which you can opt to upgrade to cover loved ones) and critical illness cover.
    Your birthday off every year, to treat yourself.
    The option to buy and sell up to 5 days leave, to suit your personal needs.


Apply Here:
https://libertyglobal.wd3.myworkdayjobs.com/en-US/Virgin_Media_Careers/job/London/Desktop-Support-Analyst_REQ_00025027-2

====================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


Recruiting Agency Registration:- We register you with 30 leading recruiting agencies that are perfectly suited to your sector/ industry.

Navigate here, to read more:

https://www.dubai-forever.com/recruiting-agency-registration.html

IT Digital Web Ops Engineer- National Trust place, Swindon, UK

 IT Digital Web Ops Engineer- National Trust place, Swindon, UK


Summary

IT Digital is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently and delivery the Trust’s digital proposition. Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters. We are continuously improving and securing Trust information services and take great pride in what we do.

Your contractual location will be Heelis, however there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust.

Please note that contractually this role is titled IT Engineer
What it's like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10-minute walk away. Alternatively, you can enjoy our open plan atrium space for lunch times, with our internal café available every day.
What you'll be doing

Behind everything our Supporters see online, from our public websites and mobile applications to the emails arriving in their inboxes, is the infrastructure and security capabilities delivered by the Digital Web Operations team.

An exciting challenge to further develop your career in security remediation and analytics. In this critical role you will be a security advocate leveraging tools to understand exploits and vulnerabilities across the digital estate to help drive and deliver our security road map. You will be responsible for threat analysis within IT digital investigating across all AWS environments, working closely with your team lead and the secops team to remediate security related issues based on operational needs.

We understand the big picture of how our systems relate to each other, facing and overcoming a broad spectrum of challenges using a breadth of tools and approaches. A culture of intellectual curiosity, problem solving, openness and pride in what we deliver is key to our success. Our team brings together people with a variety of backgrounds, experiences and perspectives. We encourage ourselves and others to collaborate, to think big and strive to create an environment that supports not only our team members but the wider organisation too.
Who we're looking for

This role would suit someone with good knowledge in security and dev sec ops and understands the importance of keeping all environments safe and ensuring that security threats to the Trust are mitigated.

You should be comfortable with the use of all things tech and a keen interest to keep abreast of the latest technologies, whether that be infrastructure, cloud hosting, networks or security.

You'll also need to demonstrate:

    Experience of IT Operations, release and deployment management, operational support (ITIL- incident, change management and problem), and monitoring of services.
    Experience in delivering, implementing, and administrating solutions utilising a variety of cloud infrastructure (AWS & Azure), Commercial off the shelf (COTS) and open source packages.
    Technical knowledge and hands on experience of CI/CD deployment pipelines, dev ops tooling such as Kubernetes, Ansible, Jenkins, Github.
    Technical understanding of databases such as MongoDB, Postgres, SQL Server and Oracle.
    Problem solving ability to debug complex distributed applications, services and databases.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

    Flexible working whenever possible

    Free parking at most locations

    Free entry to our properties for you, a guest and your children (under 18)

    Substantial pension scheme of up to 10% basic salary



Apply Here:
https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/110778

=====================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


Recruiting Agency Registration:- We register you with 30 leading recruiting agencies that are perfectly suited to your sector/ industry.

Navigate here, to read more:

https://www.dubai-forever.com/recruiting-agency-registration.html

IT Administrator- University of Edinburgh, Scotland, UK

 IT Administrator- University of Edinburgh, Scotland, UK


We are looking for a digital specialist who will lead on and support several DIT services in CAHSS, particularly MS SharePoint Intranet and related applications.

 

The successful candidate will provide high-quality solutions, advice, guidance and professional support to the College and its Schools on digital (internet-intranet) processes and content.

 

The Opportunity:

This is an excellent opportunity to join a dynamic team in a varied and challenging role.

The post holder will liaise with colleagues across the College and beyond, providing consultation and timely support for several digital platforms and applications used by the team.

You will have a key role in gathering user requirements and working closely with the digital developers and external suppliers to ensure that the solutions are fit for purpose.

 

Your skills and attributes for success:

    Experience in Intranet service administration, preferably Microsoft SharePoint
    Experience in service management and delivery
    Experience working independently and as part of a team
    Excellent  communication and interpersonal skills
    Strong analytical and problem solving skills

 


 

As a valued member of our team you can expect:

A creative, challenging and rewarding place to work. We give you support and nurture your talent. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family friendly initiatives, flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

 

Interviews will be held late January.  

 

If invited for interview you will be required to evidence your right to work in the UK.  Further information is available on our right to work webpages
About Us
As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.



Apply Here:

https://elxw.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/2408/

======================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


Recruiting Agency Registration:- We register you with 30 leading recruiting agencies that are perfectly suited to your sector/ industry.

Navigate here, to read more:

https://www.dubai-forever.com/recruiting-agency-registration.html

Senior IT Security Officer- AXA, Bristol, England, UK

 Senior IT Security Officer- AXA, Bristol, England, UK


Description:

It’s an exciting time to join the Security team here at AXA, with significant investment planned in all UK&I businesses to support AXA’s project portfolio. With the focus and appetite on change, the security function is at the forefront of driving consultative IT security recommendations to support the business with various projects. To help us build our IT security capability and support with building robust controls and processes, we’re looking for a talented individual with drive, fantastic technical expertise, an ability to influence and a real desire to make a difference, to join this growing team.

Working in the Security Team, the Senior IT Security Officer is responsible for proactively leading on the security aspects of project delivery across the group by design, delivery and building processes, by achieving secure solutions through assessing and building pragmatic outcomes to mitigate risk.

At AXA we're adopting a Hybrid way of working, empowering our people to balance their time between home and the Weybridge, Bristol or Tunbridge Wells office in a way that works best for them, their team and our customers.

What you’ll be doing:

To liaise with UK CTO and other assigned groups to manage the security portions of strategic projects, working within the project teams to achieve goals on time and on budget.

    To deliver assigned UK Security projects, enhancing our controls and closing new risks, on time and on budget.
    To form adhoc cross department teams as required to make decisions that support project delivery and solve important security problems.
    Liaise with Group, UK CTO and Operating entity architecture teams, including Security architecture, to maintain consistency across group strategy, and to maintain governance over the UK IT Systems.
    With the UK Security team to provide consultancy on the security aspects of business goals and plans outside CTO.
    To build secure solutions which can be measured, for example on Coverage, Quantity, and Quality metrics, and can be moved into a supportable and maintainable Business as Usual state.
    To assist the rest of UK Security producing risk assessments of Group and 3rd party tools and platforms, as required.




    Some knowledge and under standing of the issues and key information requirements affecting the IT environment
    A strong customer and internal stakeholder focus
    Project management skills
    Disciplined and organised mind-set with a good attention to detail
    Superb communication skills, ability to negotiate and resolve conflict
    Good analytical skills and the ability to clearly identify key issues
    Excellent Word, PowerPoint and Excel skills
    Knowledge and skills in the following areas are desirable but not required :

    ITIL
    Cloud Security

    Coding and Scripting
    Application Security
    Big Data

Apply Here:
https://jobs.axa.co.uk/ejd_description/210009SY/senior-it-security-officer

=========================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


Recruiting Agency Registration:- We register you with 30 leading recruiting agencies that are perfectly suited to your sector/ industry.

Navigate here, to read more:

https://www.dubai-forever.com/recruiting-agency-registration.html

IT Senior Engineer- National Trust place, Swindon, UK

 IT Senior Engineer- National Trust place, Swindon, UK


Summary

This role is a great opportunity to further enhance your career within IT for a leading charitable organisation.

The National Trust continues to make £multi-million investments to transform our technology capability in support of our cause. That’s no small task when you consider the incredible breadth of what we do. We strive to deliver powerful infrastructural changes with an ambitious technological roadmap. This journey of transformation will deliver phenomenal benefits for our organisation and dramatically enhance how we connect people with our cause. We’ve just put a brand new 10 year IT strategy in place that’s firmly aligned with our business strategy – a strategy which will bring big delivery challenges as well as one huge opportunity for your career.

Your contractual location will be Nexus , however there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust.
What it's like to work here

We provide the best possible working environment for you throughout the building whilst also promoting and fostering a sociable Heelis Community. Do great things for us and we’ll do great things for you and your career.

Heelis is the Central Office for the National Trust; it was named after one of the Trust’s biggest benefactors Mrs William Heelis, there are approximately 500 staff from across the Trust’s directorates, including the Executive team and the Director General, are based here.

Heelis was designed to be highly sustainable and has won a number of nationally recognised awards. Designed by Feilden Clegg Bradley Architects in 2005, this architectural gem uses timber from our woodlands and wool from Herdwick sheep grazed on Trust farmlands, to help make Heelis a unique working environment.
What you'll be doing

A technical role model and a valued voice across the Trust, people will look to you for technical expertise in O365 and help with the implementation of innovative solutions. You’ll manage change, whilst establishing best practice, keeping communication levels high and making sure people feel as motivated and inspired as you do. And at the heart of everything you do will be a passion for our cause and a desire to make a positive difference through impactful technology.

You will be responsible for the Development of your Team Members, inspiring them to enhance their knowledge and skills. Provide expert guidance and knowledge on Office 365 and new technologies working closely with the IT Technical Services Manager. You will ensure a consistent approach is followed across the team within your technical stream and that there is cross functional working across IT and the wider National Trust where necessary.
Who we're looking for

    Technical Strong knowledge of Microsoft 365, specifically Office 365 and Enterprise Mobility + Security.
    Excellent communication skills both written and verbal. Must be able to manage internal IT, business and supplier stakeholders.
    Proven ITIL background and training to a minimum of v3 Foundation level.
    Systems experience within one or more domains with an understanding of the Information and Integration needs
    Commitment to self-development and be enthusiastic about acquiring new skills and embracing new technologies.
    Previous experience of 3rd Line support in an Infrastructure support team
    Experience of working with Cloud Technologies such as Azure and AWS.
    An understanding of Development, Testing and Support Environments


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

    Flexible working whenever possible

    Free parking at most locations

    Free entry to our properties for you, a guest and your children (under 18)

    Substantial pension scheme of up to 10% basic salary



Apply here:
https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/110661

=======================================================================

You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html


Recruiting Agency Registration:- We register you with 30 leading recruiting agencies that are perfectly suited to your sector/ industry.

Navigate here, to read more:

https://www.dubai-forever.com/recruiting-agency-registration.html